Award

Provision of Call-Handling

CPS

This public procurement record has 1 release in its history.

Award

23 Feb 2023 at 11:08

Award Notice
Summary of the contracting process

The CPS organization based in London, England, has awarded a contract for the provision of Call Handling classified under IT services. The procurement method used was a Restricted procedure above the threshold, with a contract value of £636,299. The tender period ended on December 1st, 2021, and the contract period started on December 22nd, 2021, ending on November 30th, 2022.

Businesses providing IT services including consulting, software development, and internet support would find opportunities in this tender. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise organizations (VCSEs) are suitable to compete. The contract duration and financial value make it an attractive opportunity for businesses looking to grow in the IT services sector.

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Notice Information

Notice Title

Provision of Call-Handling

Notice Description

Provision of Call Handling

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dcb75973-ec68-498c-a5bd-e64513f277ae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3be92705-55c3-4d0e-9053-83edbcca3f91
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£636,299 £500K-£1M
Lots Value
Not specified
Awards Value
£636,299 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
23 Feb 20233 years ago
Submission Deadline
1 Dec 2021Expired
Future Notice Date
Not specified
Award Date
21 Sep 20214 years ago
Contract Period
22 Dec 2021 - 30 Nov 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CPS
Contact Name
Not specified
Contact Email
commercialinbox@cps.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1H 9EA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

LUMEN TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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