Tender

Income Recovery Officer (22/2/22)

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

22 Feb 2022 at 10:53

Tender Notice
Summary of the contracting process

The Sandwell Metropolitan Borough Council is seeking tenders for the position of Income Recovery Officer, with a focus on providing high-quality income management services. The procurement type is classified under supply services of personnel, and the tender is currently in the active stage. Interested parties should note that the tender period ends on 25th February 2022 at 4:00 PM, with the contract set to commence on 7th March 2022 and lasting until 7th June 2022. The role involves a rate of pay of £12.95 per hour for 37 hours per week, and candidates will primarily work from home or at the Sandwell Council House in Oldbury, West Midlands.

This tender presents a valuable opportunity for businesses specialising in recruitment and employment services, particularly those experienced in providing temporary staffing solutions. Companies with expertise in customer service training, negotiation, and income management would be particularly well-suited to compete for this contract. By participating in this tender process, firms can expand their client base within the public sector, enhance their profile in the industry, and contribute to effective debt recovery practices for the council.

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Notice Information

Notice Title

Income Recovery Officer (22/2/22)

Notice Description

Income Recovery Officer Rate of Pay: ?12.95 per hour (PAYE) Hours: 37 Hours per week Location: Working from Home/Sandwell Council House, Oldbury Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We have a vacancy for the position of Income Recovery Officer working 37 hours per week. This position will contribute to the provision of a high quality, customer focused Income Management Service. To ensure prompt and effective early action is taken to control and recover outstanding rent arrears and other associated debts up to Eviction stage. You must have: o Excellent customer service skills o Excellent negotiation and persuasive skills o Ability to take a proactive casework approach to overseeing a specified patch area o A performance driven work ethos o A desire to help customers to sustain their tenancies o Ability to work in a highly busy and challenging environment o Ability to work in a busy and challenging environment o Highly organised and understand the importance of attention to detail o Proven experience of delivering excellent services to customers both face to face and by telephone. o Literacy and Numeracy Level 2 qualification or equivalent as a minimum. This role is inside of IR35 Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing Date: Friday 25 February 2022 at 4.00pm Additional information: The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ddd13539-e7af-402a-a82b-d7c2628491db
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/549fc373-66b9-4493-87cd-f6948f89a310
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£6,806 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Feb 20224 years ago
Submission Deadline
25 Feb 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Mar 2022 - 7 Jun 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Sarah Adams
Contact Email
sarah_adams@sandwell.gov.uk
Contact Phone
0121 569 6100

Buyer Location

Locality
WEST MIDLANDS
Postcode
B70 8SZ
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
West Bromwich Central
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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