Award

Online Telephone Payment Solutions

SOUTH TYNESIDE COUNCIL

This public procurement record has 1 release in its history.

Award

10 Mar 2025 at 14:06

Award Notice
Summary of the contracting process

South Tyneside Council has awarded a contract for the provision of online telephone payment solutions, specifically the renewal of the ICON Payment Solution contract. This procurement falls under the industry category of "Software package and information systems" and will be delivered to the North East region of the United Kingdom. The tender process, initiated as a call-off from a CCS RM6194 Framework Agreement, culminated in the award stage, with Civica UK Limited being the successful supplier. The contract is valued at £385,000 and spans from 27th September 2024 to 30th November 2027, with the official award notice published on 10th March 2025.

This tender presents substantial opportunities for businesses specialising in software and information systems, especially SMEs and VCSEs. With a significant contract value and a duration of over three years, participating in similar tenders can facilitate business growth and stability. Companies adept in delivering robust payment solutions and maintaining high standards of data security will be particularly well-suited to compete for such opportunities in the public sector.

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Notice Information

Notice Title

Online Telephone Payment Solutions

Notice Description

Renewal of ICON Payment Solution Contract Additional information: Call off from CCS RM6194 Framework Agreement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-de187d02-6bbc-4c90-815c-1756bd9dcb3c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f293be0a-4673-45a2-a115-52271feb2484
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£385,000 £100K-£500K
Lots Value
Not specified
Awards Value
£385,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Mar 202511 months ago
Submission Deadline
1 Sep 2024Expired
Future Notice Date
Not specified
Award Date
26 Sep 20241 years ago
Contract Period
26 Sep 2024 - 30 Nov 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH TYNESIDE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTH SHIELDS
Postcode
NE33 2RL
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)
Local Authority
South Tyneside
Electoral Ward
Beacon and Bents
Westminster Constituency
South Shields

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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