Tender

Lorry driver facilities survey roll out

TRANSPORT FOCUS

This public procurement record has 2 releases in its history.

TenderAmendment

03 Feb 2023 at 12:55

Tender Notice
Tender

10 Jan 2023 at 15:00

Tender Notice
Summary of the contracting process

The public procurement contracting process involves a tender titled "Lorry driver facilities survey roll out" by Transport Focus. The contract falls under the market research services category and has a value of £330,000 in GBP. The procurement method is an open procedure, with the tender deadline set for February 9, 2023. The contract period is from March 10, 2023, to May 31, 2024. This opportunity is suitable for small or medium enterprises (SMEs) and aims to establish a survey of lorry drivers' experiences with roadside facilities on roads managed by National Highways.

This tender presents an opportunity for businesses in the services sector to participate in market research activities related to lorry driver experiences. Businesses that can offer event-driven quantitative survey services would be well-suited to compete for this contract. Transport Focus, based in Manchester, UK, is the buying organization leading this procurement process. The focus is on creating a benchmark for lorry driver experiences to improve customer satisfaction at various roadside facilities locations.

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Notice Information

Notice Title

Lorry driver facilities survey roll out

Notice Description

Text to be corrected in the original notice: Place of text to be modified: IV.2.2 Instead of: 09 February 2023 Time: 17:00 Read New: 16 February 2023 Time: 17:00 Place of text to be modified: IV.2.7 Instead of: 09 February 2023 Time: 17:10 Read New: 16 February 2023 Time: 17:10 Other additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.All correspondence regarding this tender is to be conducted via the Delta esourcing platform. To establish a regular, potentially continuous, event driven quantitative survey of lorry drivers' experiences, including satisfaction, with, using roadside facilities on the roads managed by National Highways. This should involve the generation of robust data for as many individual sites as possible in order to benchmark lorry driver experience by location, resulting in additional focus on customer experience at lower performing sites.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-deec6e0b-b8d4-4d3b-80ad-25314070d948
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a08f6047-57c9-41e8-a0a4-82c369b9b249
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£330,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20233 years ago
Submission Deadline
9 Feb 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
17 Mar 2023 - 31 May 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOCUS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 2WD
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified
Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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