Tender

HAC5744 Domiciliary and Personal Care (Homecare Services)

TOWER HAMLETS

This public procurement record has 4 releases in its history.

Tender

29 Apr 2022 at 14:46

Tender Notice
Planning

23 Dec 2021 at 09:20

Market Engagement Notice
Planning

22 Dec 2021 at 16:13

Market Engagement Notice
Planning

22 Dec 2021 at 14:16

Market Engagement Notice
Summary of the contracting process

The Tower Hamlets Council is currently seeking suppliers for the "HAC5744 Domiciliary and Personal Care (Homecare Services)" contract. This procurement is part of the health and social work services industry and covers the London Borough of Tower Hamlets. The tender period for applications closes on 2nd June 2022, and the selected providers will deliver services for an initial five-year contract, with potential extensions that could reach up to nine years in total. The estimated contract value is £253 million, reflecting the Council's aim to replace existing domiciliary care contracts due to expire on 6th August 2022, ensuring continuity and improvement in care services.

This tender represents a significant opportunity for businesses specialising in domiciliary and personal care services, particularly those that can deliver innovative, person-centred approaches. Companies looking to engage in this tender should be prepared to collaborate closely with Tower Hamlets Council to shape the future model of care delivery, focusing on integration with health services and improved client outcomes. Small to medium-sized enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) are encouraged to participate, as the contract structure is designed to incorporate providers of various sizes, supporting a diverse range of applicants.

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Notice Information

Notice Title

HAC5744 Domiciliary and Personal Care (Homecare Services)

Notice Description

Provision of domiciliary care in the London Borough of Tower Hamlets. The contract is for five years with an optional extension period of four years (1+!+1+1) The overall contract value is PS253m over the nine year period. There will be 4 locality Lots with 3 providers per Lot, providers can be awarded places on up to 2 Lots The objective of this procurement is to replace the existing domiciliary and personal care service contracts. The current contracts will expire on 6th August 2022. Domiciliary and personal care services are commissioned as a key means of meeting the Councils statutory duties to provide services under Community Care and Children's law. The current contracts were let in 2016 and had a geographical locality-based focus designed to maximise efficiency and to align providers with wider integrated care with NHS partners. Feedback from various sources is that partnership working has vastly improved since the advent of locality working in late 2018. Relationships have been built and key information is routinely shared as necessary amongst partner organisations. This has led to improved quality of care and better outcomes for service users. The current contract also significantly reduced the number of providers delivering the main contracts and this has allowed for improved providers strength and better local knowledge. The Council also chose to join up to the Ethical Care Charter, to improve the expectation of quality and levels of pay for staff. The intention of the new contracts is to build upon the positives outlined above while focusing on new areas of improvement including: - Embedding an outcomes-based approach - Personalisation - Better integration with health - Improved financial efficiency The new contracts specification has been produced following coproduction with service users and their families, as well as extensive stakeholder engagement work to ensure that the intended improvements meet the needs of those using and interacting with the services. The length of the contracts reflects the Council's desire to work with providers who, alongside providing quality care, are also able to become strategic partners working alongside our adult social care teams. The length of contracts and value will also ensure that the contracts are attractive to home care providers ranging in size from small local providers, to medium-sized local providers, to regional providers, and even national providers and should not exclude any part of the market.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-df095152-d6f1-4870-a6c9-d455c9679c65
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f991ce21-37cd-40a8-85f6-441318f554d9
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£253,000,000 £100M-£1B
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Apr 20223 years ago
Submission Deadline
2 Jun 2022Expired
Future Notice Date
14 Jan 2022Expired
Award Date
Not specified
Contract Period
18 Nov 2022 - 17 Nov 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 2BG
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Tower Hamlets
Electoral Ward
Poplar
Westminster Constituency
Poplar and Limehouse

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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