Award

Renewal of IT Service Management Tool (ITSM)

KEELE UNIVERSITY

This public procurement record has 1 release in its history.

Award

17 Apr 2024 at 10:52

Award Notice
Summary of the contracting process

The award was granted by Keele University to Phoenix Software Ltd. under the selective procurement method for the contract titled "Renewal of IT Service Management Tool (ITSM)" within the software category. The contract value is 155,521.84 GBP with a contract period from 1st May 2024 to 30th April 2026. The tender was completed, and the contract was awarded on 27th March 2024, following a tender period ending on 21st February 2024, with delivery addresses in ST5 5NH, England.

This opportunity to provide IT service management tools presents favourable prospects for businesses operating in the software industry. Small and medium enterprises (SMEs) are particularly suited to compete due to the contract's suitability for them. Interested businesses could leverage this procurement to enhance their market presence and grow their operations, aligning with the needs of Keele University as the buyer looking to renew its IT service management tools.

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Notice Information

Notice Title

Renewal of IT Service Management Tool (ITSM)

Notice Description

Call-Off under the KCS Software Products and Associated Services 2 Framework Agreement Reference: Y20011

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-df84aa9b-b356-4bc4-910a-2d24dba57728
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/582c15a9-84e7-4758-9011-a2d2e6ef21f1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£155,521 £100K-£500K
Lots Value
Not specified
Awards Value
£155,521 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 20241 years ago
Submission Deadline
21 Feb 2024Expired
Future Notice Date
Not specified
Award Date
27 Mar 20241 years ago
Contract Period
30 Apr 2024 - 30 Apr 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
KEELE UNIVERSITY
Contact Name
Leanne Fryer
Contact Email
l.fryer@keele.ac.uk
Contact Phone
01782 733787

Buyer Location

Locality
NEWCASTLE
Postcode
ST5 5BG
Post Town
Stoke-on-Trent
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
Not specified
Local Authority
Newcastle-under-Lyme
Electoral Ward
Keele
Westminster Constituency
Newcastle-under-Lyme

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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