Award

Qualitative Research Services

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

11 Mar 2021 at 15:53

Summary of the contracting process

The public procurement process involves HM Revenue & Customs (HMRC) awarding a contract for “Qualitative Research Services”, specifically focusing on qualitative deep dives into the annual customer survey results. The procurement categorised under business analysis consultancy services commenced with a single tender action, under a direct procurement method. This contract, valued at £64,772, has a delivery location in the United Kingdom and commenced on 16th February 2021, running until 15th February 2022. The award notice was published on 11th March 2021.

This tender presents an opportunity for small and medium enterprises (SMEs) involved in consultancy and research services to engage with a major government organisation. Businesses with expertise in qualitative research, customer insights, and analysis would be well-positioned to compete for similar contracts. The focus on deep analytical processes means that firms offering innovative methodologies and proven success in understanding customer feedback could thrive in future procurement opportunities with HMRC.

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Notice Title

Qualitative Research Services

Notice Description

Award Notice for Qualitative Deep Dives in to the Annual Customer Survey Results for HMRC.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e01da4f0-9ad0-440a-9d21-2091ba40c62e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4977ccf8-9a4d-4dfb-86c9-8c25b710542f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72221000 - Business analysis consultancy services

Notice Value(s)

Tender Value
£64,772 Under £100K
Lots Value
Not specified
Awards Value
£64,772 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Mar 20214 years ago
Submission Deadline
15 Feb 2021Expired
Future Notice Date
Not specified
Award Date
16 Feb 20215 years ago
Contract Period
16 Feb 2021 - 15 Feb 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WESTMINSTER
Postcode
SW1A 2NP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

KANTAR

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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