Award

Provision of an Online Stakeholder Engagement System to NHS South, Central and West Commissioning Support Unit (SCW)

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 2 releases in its history.

AwardUpdate

11 Feb 2026 at 13:32

Award

29 Jan 2026 at 08:07

Summary of the contracting process

NHS South, Central and West Commissioning Support Unit (SCW) has completed the tender process for the provision of an online stakeholder engagement system. The contract has been awarded to Granicus-Firmstep Limited, a small to medium-sized enterprise. This procurement falls under the services category, specifically software packages and information systems, with its industry classification being CPV 48000000. The geographic focus is in the South West of the United Kingdom. The contract, valued at £22,100, spans from 1 January 2026 to 31 December 2026 and was procured through a selective method using Crown Commercial Services (CCS) G-Cloud 14 Lot 2: Cloud Software. Key dates include the award date on 29 December 2025 with publication on 29 January 2026.

This contract offers significant opportunities for businesses specialising in digital engagement platforms, particularly those with experience in the public health sector. Such enterprises can find growth through potential future engagements and partnerships with NHS SCW, leveraging their expertise in cloud-based solutions to fulfil similar requirements. Businesses that qualify as small to medium-sized enterprises are particularly well-suited to compete, given the procurement's suitability preferences. The successful implementation and management of this system could pave the way for further opportunities, as the NHS SCW continues to expand and innovate its community engagement tools.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Provision of an Online Stakeholder Engagement System to NHS South, Central and West Commissioning Support Unit (SCW)

Notice Description

NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for Online digital community/stakeholder engagement platform toGranicus-Firmstep Limited. This requirement has been procured Crown Commercial Services (CCS) G-Cloud 14 RM1557.14 Lot 2: Cloud Software.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e0bc3f89-b3a8-4b6c-b546-e35941570cd2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e5df605f-89e9-453d-b772-d3f6361d5d1e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£22,100 Under £100K
Lots Value
Not specified
Awards Value
£22,100 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Feb 20261 weeks ago
Submission Deadline
23 Oct 2025Expired
Future Notice Date
Not specified
Award Date
29 Dec 20251 months ago
Contract Period
1 Jan 2026 - 31 Dec 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Not specified
Contact Email
scwcsu.justaskprocurement@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
EASTLEIGH
Postcode
SO50 5PB
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLK South West (England)

Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e0bc3f89-b3a8-4b6c-b546-e35941570cd2-2026-02-11T13:32:07Z",
    "date": "2026-02-11T13:32:07Z",
    "ocid": "ocds-b5fd17-e0bc3f89-b3a8-4b6c-b546-e35941570cd2",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "1939",
        "title": "Provision of an Online Stakeholder Engagement System to NHS South, Central and West Commissioning Support Unit (SCW)",
        "description": "NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for Online digital community/stakeholder engagement platform toGranicus-Firmstep Limited. This requirement has been procured Crown Commercial Services (CCS) G-Cloud 14 RM1557.14 Lot 2: Cloud Software.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 22100,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-10-23T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2026-01-01T00:00:00Z",
            "endDate": "2026-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/FDEK7nf7",
            "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
            "identifier": {
                "legalName": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/FDEK7nf7"
            },
            "address": {
                "streetAddress": "Omega House, Southampton Road",
                "locality": "Eastleigh",
                "postalCode": "SO50 5PB",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "scwcsu.justaskprocurement@nhs.net"
            },
            "details": {
                "url": "https://www.scwcsu.nhs.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04283951",
            "name": "Granicus-Firmstep Limited",
            "identifier": {
                "legalName": "Granicus-Firmstep Limited",
                "scheme": "GB-COH",
                "id": "04283951"
            },
            "address": {
                "streetAddress": "7 Harp Lane London EC3R 6DP"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/FDEK7nf7",
        "name": "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-e0bc3f89-b3a8-4b6c-b546-e35941570cd2-1",
            "status": "active",
            "date": "2025-12-29T00:00:00Z",
            "datePublished": "2026-01-29T08:07:35Z",
            "value": {
                "amount": 22100,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04283951",
                    "name": "Granicus-Firmstep Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-01-01T00:00:00Z",
                "endDate": "2026-12-31T23:59:59Z"
            },
            "description": "NOTE: To register your interest in any future opportunities and obtain any additional information please visit the SCW E-Procurement Web Site at the link provided. https://health-family.force.com/s/Welcome",
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e5df605f-89e9-453d-b772-d3f6361d5d1e",
                    "datePublished": "2026-01-29T08:07:35Z",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2026-02-11T13:32:07Z"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/006f8cbf-cac4-4ca4-a88d-8cf920a12eb1",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}