Award

Provision of Digital tools for NHS North East and North Cumbria ICB

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

05 Dec 2025 at 10:49

Award Notice
Summary of the contracting process

This public procurement process involves NHS South, Central and West Commissioning Support Unit placing a contract for digital tools with NHS North East and North Cumbria Integrated Care Board (ICB). The contract, awarded to Accurx Limited, pertains to the provision of digital services such as online consultation, video consultation, appointment booking, and SMS messaging, contributing to the Modernising General Practice (MGP) initiative. Classified under the IT services category, the procurement follows a selective call-off process from the CCS G-Cloud 14 Framework. The procurement stage is currently in the award phase, with the contract valid from 1st October 2025 to 31st March 2027, covering the North East region of the United Kingdom with an initial value of £809,622.55.

The contract represents lucrative business growth possibilities for SMEs specialising in digital tool development and IT services. Companies that excel in providing cloud-based software solutions and consulting services are particularly well-suited to leverage this opportunity by meeting the NHS's demand for enhanced digital pathways. The tender, with potential contract extensions amounting to £1,619,245.10, underlines the importance of innovation in healthcare technology sectors, offering substantial engagements for experienced providers in expanding their footprint within NHS frameworks.

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Notice Information

Notice Title

Provision of Digital tools for NHS North East and North Cumbria ICB

Notice Description

The contract is awarded for an initial period of 6 months - PS809,622.55 exc. VAT Optional extension for up to 12 months - PS1,619,245.10 exc. VAT The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for the Provision Digital Tools. NHS North East and North Cumbria ICB's requirement is for a Online Consultation, Video Consultation, Appointment Booking and SMS Messaging tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to Accurx Limited.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e2e83507-0b8f-46a8-b36c-00f47c104ce3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bdfe9067-5c9f-40b2-9dc7-f1a0cbab1bfd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£2,428,867 £1M-£10M
Lots Value
Not specified
Awards Value
£2,428,867 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
5 Dec 20252 months ago
Submission Deadline
13 Aug 2025Expired
Future Notice Date
Not specified
Award Date
11 Sep 20255 months ago
Contract Period
30 Sep 2025 - 31 Mar 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Garry Mitchell
Contact Email
commercial.procurementhub@nhs.net
Contact Phone
07786275627

Buyer Location

Locality
EASTLEIGH
Postcode
SO50 5PB
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLC North East (England)
Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

ACCURX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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