Award

Gas quality assurance audit services (AH-269) - AWARD

ALLIANCE HOMES

This public procurement record has 1 release in its history.

Award

11 Feb 2020 at 10:19

Summary of the contracting process

The procurement process concerns the provision of gas quality assurance audit services initiated by Alliance Homes, located in Portishead, North Somerset. The contract, identified as AH-269, aims to enhance gas maintenance team performance across approximately 8,500 properties in North Somerset, Bristol, and South Gloucestershire. The tender is currently complete, having been awarded on 11th February 2020, with the contract effective from 1st April 2020 and lasting for three years, with an option for an additional two years. The total contract value is £200,000, and it was procured through an open procedure. The deadline for tender submissions was midday on 19th December 2019.

This tender presents significant opportunities for businesses specialising in gas maintenance and audit services looking to expand their operations. Companies that can demonstrate expertise in quality control, compliance, and customer service within the heating sector will be ideally suited to compete. The contract's focus on continuous improvement and performance monitoring indicates a preference for providers who can deliver consistent high standards, making it particularly attractive for SMEs within the industry seeking long-term engagements with established housing organisations.

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Notice Title

Gas quality assurance audit services (AH-269) - AWARD

Notice Description

The Employer wishes to have gas audits undertaken by a independent Gas Quality Assurance Audit service provider as follows: - To assist Alliance Homes Group (AHG) to provide constant quality levels providing a system of Quality Control to monitor performance of the Gas Maintenance Team. This will include documentation, workmanship and customer satisfaction. - To use the Quality Assurance system as a tool to improve standards of service and quality of work carried out, not as a process to hinder and penalise operatives. Audit reports will be made available for each property visited. Monthly reports will be produced to analyse the findings to enable appropriate action to take place and to highlight specific trends. Where defects are identified during an audit a corrective action form will be completed for the operative and manager to record their comments and any action to be taken The preferred service provider will initially carry out 10% audit of all gas servicing and repair work carried out, ensuring each operative has a minimum of 1 audit per month, either Post Completion or Work In Progress and each operative having a minimum of one Work In Progress Audit per quarter All the properties will be either tenanted properties or sheltered accommodation units in North Somerset, Bristol and South Gloucestershire. Approximately 6500 properties are in the North Somerset area and approximately 2000 in the Bristol and South Gloucestershire area (some properties are owned by United Communities which are maintained by AHG). Access to the properties will be in conjunction with the AHG representatives The duration of the contract is for a period of 3 years with the option to extend for 2 further period of 12 months, ending on 31st March 2025. AHG intends to award the contracts on 11th February 2020 to go live on 1st April 2020. Tender (ITT) submissions MUST be received no later than midday on Thursday 19th December 2019. Potential Providers must familiarise themselves with the operation of the e-tendering portal and allow sufficient time for the uploading of required documents. Tenders submitted after the deadline will not be accepted

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e2fdcfbe-710c-440d-b162-e091d0792192
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d56b113d-c75a-4991-a182-f5090c25e1b9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50531200 - Gas appliance maintenance services

50720000 - Repair and maintenance services of central heating

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 Feb 20206 years ago
Submission Deadline
19 Dec 2019Expired
Future Notice Date
Not specified
Award Date
11 Feb 20206 years ago
Contract Period
31 Mar 2020 - 31 Mar 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ALLIANCE HOMES
Contact Name
Stephanie Hewitt
Contact Email
stephanie.hewitt@alliancehomes.org.uk
Contact Phone
01275 398423

Buyer Location

Locality
-
Postcode
BS20 7AW
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK South West (England)

Local Authority
North Somerset
Electoral Ward
Portishead East
Westminster Constituency
North Somerset

Supplier Information

Number of Suppliers
1
Supplier Name

MORGAN LAMBERT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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