Award

St Helens Council Communications Platform Tender

ST.HELENS COUNCIL

This public procurement record has 1 release in its history.

Award

30 Jan 2018 at 09:10

Award Notice
Summary of the contracting process

The St Helens Council is seeking suppliers for its Communications Platform Tender, a critical project within the IT services industry. The contracting authority, located in St. Helens, England, is focused on modernising its communication systems to support flexible working and enhance collaboration with stakeholders. The procurement process is at the Award stage, with the final contract awarded on 30th January 2018. The initial contract term is three years, with an option for a two-year extension, enabling adaptability to ongoing and future needs. The total contract value is approximately £1.5 million, with a start date of 31st January 2018.

This tender presents significant opportunities for businesses specialising in cloud-based communication solutions, IT consulting, and system integration. Companies that can offer managed services and demonstrate flexibility in their solutions will be particularly well-suited to compete for this contract. As the Council aims to consolidate its telecom services and improve operational efficiency, suppliers capable of providing innovative, scalable technologies are likely to find substantial growth potential in this procurement process.

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Notice Information

Notice Title

St Helens Council Communications Platform Tender

Notice Description

St Helens Council has entered a period of significant change, and a number of factors including personnel, support and flexibility have resulted in a desire to review its communication platforms. The aim is to ensure the Council has flexible platforms in place which are fully supported and can adapt to the changing needs of the Council, while enabling modern ways of working for staff including hot-desking, remote and mobile working and a changed relationship with customers including the ways people contact us "channel shift". Over the coming years, the Council will look to adopt even closer working relationships with partners and stakeholders in the public, private and charitable sectors. The platform and services must take this collaborative approach into consideration. To meet our requirements for flexibility and agility, and to meet ongoing and future needs, the Council's preferred approach is for a managed service providing a fit for purpose hosted / cloud based communications platform. The Council is looking to review and consolidate all mobile and landline connections into one single telecoms supplier. Through the use of a hosted / cloud based solution, the core telecoms estate should be rationalised and simplified allowing for the removal of ISDN services. The contract will be expected to be flexible in terms of technical capabilities, and be able to respond to organisational growth and/or reduction for the duration of the contract. The contract will initially be awarded for three-years, with an option to extend for a further two years extension (1 + 1), subject to satisfactory service delivery. It is envisaged the contract commencement date will be from the date the underpinning Nortel Avaya infrastructure and supporting services have been transitioned to, and accepted on, the new platform.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e466b290-40d3-4695-8bdd-dd01e6e6ea8a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3e72add0-8875-4d26-92ae-42a97cdbc5ed
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,093,184 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20188 years ago
Submission Deadline
10 May 2017Expired
Future Notice Date
Not specified
Award Date
30 Jan 20188 years ago
Contract Period
31 Jan 2018 - 30 Jan 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ST.HELENS COUNCIL
Contact Name
Jack Bate
Contact Email
jackbate@sthelens.gov.uk
Contact Phone
01744 676789

Buyer Location

Locality
ST.HELENS
Postcode
WA10 1HF
Post Town
Warrington
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD71 East Merseyside
Delivery Location
Not specified
Local Authority
St. Helens
Electoral Ward
St Helens Town Centre
Westminster Constituency
St Helens South and Whiston

Supplier Information

Number of Suppliers
1
Supplier Name

TELEPHONICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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