Notice Information
Notice Title
Contact Centre Services Package B
Notice Description
DWP Contact Centre Services Package B as detailed in the Statement of Requirements
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e4b1ea3f-460e-416c-a397-eb1fdb2a4045
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/e4d1adf4-2019-46b5-9be5-45febcb448c1
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £15,975,721 £10M-£100M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 2 Aug 20187 years ago
- Submission Deadline
- 5 Mar 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 8 May 20187 years ago
- Contract Period
- 29 Jul 2018 - 29 Jul 2021 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT FOR WORK AND PENSIONS
- Contact Name
- Not specified
- Contact Email
- cdcs.bomteam@dwp.gsi.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LEEDS
- Postcode
- LS2 7UA
- Post Town
- Leeds
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE4 West Yorkshire
- Small Region (ITL 3)
- TLE42 Leeds
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Leeds
- Electoral Ward
- Little London & Woodhouse
- Westminster Constituency
- Leeds Central and Headingley
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/e4d1adf4-2019-46b5-9be5-45febcb448c1
2nd August 2018 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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