Award

Digital Accessibility Service

NHS BUSINESS SERVICES AUTHORITY

This public procurement record has 1 release in its history.

Award

03 Mar 2026 at 16:04

Award Notice
Summary of the contracting process

The NHS Business Services Authority has completed the procurement process for a "Digital Accessibility Service," intended to improve the accessibility of their digital offerings. This contract encompasses reviewing and advising on accessibility strategies for digital services, performing accessibility audits in accordance with Government Digital Service (GDS) standards, and delivering training on assistive technologies. The contract, structured as a selective call-off from a framework agreement, has a financial cap of £250,000 excluding VAT and allows for a potential extension of 12 months following the initial three-year term, commencing from 22 January 2026 to 21 January 2029. The awarded supplier, THE DIGITAL ACCESSIBILITY CENTRE LIMITED, will deliver these services across England, with a focus on system quality assurance assessment and review services as denoted by the CPV classification 72225000.

This procurement offers substantial opportunities for businesses specialising in IT services, web design, and auditing to engage in enhancing digital accessibility. Companies that can provide comprehensive consulting support in accessibility audits, training on assistive technologies, and support systems would find this contract particularly advantageous. Given the tender's emphasis on the capabilities suited for small and medium-sized enterprises (SMEs), businesses with a track record in quality assurance and accessibility solutions are in a strong position to leverage this opportunity for growth. By engaging in such contracts, companies can expand their client base within the public sector and promote their expertise in creating inclusive digital environments.

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Notice Information

Notice Title

Digital Accessibility Service

Notice Description

Contract for the provision of accessibility services to the Contracting Authority which includes the review and provision of recommendations on the Authority's strategy on accessibility, conducting accessibility audits on digital services in line with GDS standards on a call off basis and the provision of training services on assisted technologies and products. The value of the contract is capped at PS250,000 ex VAT and services will be called off within the financial cap of the contract. The contract includes the provision to extend by a 12 month period following the initial 3 year term.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e4bef043-2e73-4ec4-ac87-96e948d53765
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1bcac812-dcf1-44eb-beb8-1338a073099b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72225000 - System quality assurance assessment and review services

72413000 - World wide web (www) site design services

73430000 - Test and evaluation

79212000 - Auditing services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 20261 months ago
Submission Deadline
11 Dec 2025Expired
Future Notice Date
Not specified
Award Date
22 Jan 20262 months ago
Contract Period
22 Jan 2026 - 21 Jan 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS BUSINESS SERVICES AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE15 8NY
Post Town
Newcastle upon Tyne
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newcastle upon Tyne
Electoral Ward
Lemington
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

THE DIGITAL ACCESSIBILITY CENTRE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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