Tender

Procurement for the provision of Communications Management Software for BNSSG CCG

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Tender

28 Oct 2020 at 11:34

Tender Notice
Summary of the contracting process

NHS South, Central and West Commissioning Support Unit is conducting a tender for the provision of Communications Management Software, aimed at enhancing the capabilities of their Communications and Engagement team. The procurement falls under the services category, specifically focusing on communication software packages. This tender process was initiated on 28th October 2020, with submissions due by 12 noon on 12th November 2020. The required solution must meet NHS data security standards and will be delivered in the South West region of the United Kingdom. The contract is expected to commence on 1st April 2021 and last until 31st March 2027, with a total estimated value of £66,000.

This opportunity is well-suited for SMEs and voluntary, community, and social enterprises (VCSEs) that specialise in communication software solutions, particularly those with experience in delivering scalable and secure web-based platforms. Providers that can offer robust user management features, effective contact logging, and data migration capabilities will be particularly competitive. Engaging with this tender could significantly enhance a business's profile and client portfolio in the public sector, while also contributing to the improvement of communication strategies in healthcare settings.

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Notice Information

Notice Title

Procurement for the provision of Communications Management Software for BNSSG CCG

Notice Description

BNSSG CCG Is seeking to procure communication management software for their communications and engagement team. The Communications and Engagement team manages relationships across a range of individuals, groups and organisations including but not limited to journalists, politicians, the voluntary/community sector and provider partners. The service will allow the team to record interaction with groups and individuals via a common, shared platform that promotes integrated working and information sharing across the team. The core features of the service are: * Web-based, allowing for on-call and out-of-hours use * Contact logging functionality providing ability to record details of interaction with journalists and other key stakeholders * Contact management functionality including self-managed contact database (ensuring that any amendments or updates are clearly captured) * Ability to create and share briefings, attach documents and other assets for access by other team members * Distribution module to issue news releases and other communications to groups on contact database (must allow us to ensure outputs are consistent with Accessible Information Standard) * Comprehensive and intuitive search functionality across all data categories * Allows multiple concurrent users (precise number to be confirmed, in range of 10-15 users) * Meeting NHS data security standards in the specification (Annex A) * Client user management, allowing administrator to create and delete user accounts * Accessible via multiple devices/platforms eg PC, tablet, smartphone * Access to comprehensive 24/7 helpdesk * User training * Access to support e.g. creation of templates for communication products The service will also be expected to port the data from the existing service to the new service. Interested providers will be able to view this notice via the 'current tenders' list on the e-procurement system In-Tend, available on the following link: https://in-tendhost.co.uk/scwcsu/aspx/Home. All bids must be submitted by the 12 midday on the 12th of November 2020. This procurement is being carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: Interested providers will be able to view this notice via the 'current tenders' list on the e-procurement system In-Tend, available on the following link: https://in-tendhost.co.uk/scwcsu/aspx/Home In order to submit a bid, you will need to be registered on the e-procurement system and 'express an interest', and then complete a response as specified within the procurement documents. On registration, please include at least two contacts to allow for access to the system in times of absence.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e5a8687c-d03d-472b-9004-d1744e32e6ab
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/55658ac3-1eb2-41f9-bb94-4728fbbde9c6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Local Tender following commissioner SFIs
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48510000 - Communication software package

Notice Value(s)

Tender Value
£66,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20205 years ago
Submission Deadline
12 Nov 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2021 - 31 Mar 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Claire Lester
Contact Email
claire.lester1@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
BRISTOL
Postcode
BS1 3NX
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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