Award

Language Services - Procurement in Partnership (PiP)

NORTH OF ENGLAND COMMERCIAL PROCUREMENT COLLABORATIVE

This public procurement record has 1 release in its history.

Award

20 Feb 2024 at 12:59

Summary of the contracting process

The North of England Commercial Procurement Collaborative, on behalf of NHS Procurement in Partnership, is seeking to establish a Framework Agreement for the Provision of Language Services for use by the NHS, Central Government, and UK public sector bodies. The procurement process, currently in the award stage, involves the provision of language services across various regions and modalities such as face-to-face, telephone, and video interpretation. The contract period is set to start on January 2, 2024, and end on January 1, 2028, with a tender period deadline of September 26, 2023.

This tender presents significant business opportunities for language service providers interested in supplying interpretation and translation services to the healthcare sector and public authorities. Businesses specialising in language services, particularly SMEs, are well-suited to compete for the various lots outlined in the Framework Agreement. The structured approach to procurement, open to a competitive bidding process, allows eligible suppliers to engage with a diverse range of public sector organisations across different regions of the UK.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Language Services - Procurement in Partnership (PiP)

Notice Description

NHS North of England Commercial Procurement Collaborative on behalf of NHS Procurement in Partnership (Comprising of East of England NHS Collaborative Procurement hub, NHS Commercial Solutions, NHS London Procurement partnership and NHS North of England Commercial Procurement Collaborative) are seeking to establish a Framework Agreement for the Provision of Language Services for use by the NHS, Central Government and UK public sector bodies. The Framework Agreement will provide the supply of language services to support delivery, either individually or as groups, to service users who speak, communicate, or read languages other than English. The Framework will be divided into the following lots: Lot 1a - Managed Services All other Regions Lot 1b - Managed Services - London, South East Regions Lot 2a - Face to Face Interpretation - All other Regions Lot 2b - Face to Face Interpretation - London, South East Regions Lot 3 - Telephone Interpretation - All Regions Lot 4 - Video Interpretation (Spoken) - All Regions Lot 5a - Non-Spoken Language Interpretation - All other Regions Lot 5b - Non-Spoken Language Video Interpretation - London, South East Regions Lot 6 - Written Translation Transcription & Ancillary Services - All Regions

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e5baa9c0-5ac9-4a28-9991-29b63828e545
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e7e02c2d-a840-430e-a6f0-8d70675ae527
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79540000 - Interpretation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£400,000,000 £100M-£1B
Contracts Value
Not specified

Notice Dates

Publication Date
20 Feb 20242 years ago
Submission Deadline
26 Sep 2023Expired
Future Notice Date
Not specified
Award Date
1 Jan 20242 years ago
Contract Period
2 Jan 2024 - 1 Jan 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORTH OF ENGLAND COMMERCIAL PROCUREMENT COLLABORATIVE
Contact Name
Tracey Nation
Contact Email
procurement@noecpc.nhs.uk
Contact Phone
01142127435

Buyer Location

Locality
SHEFFIELD
Postcode
S4 7UQ
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified

Local Authority
Sheffield
Electoral Ward
Burngreave
Westminster Constituency
Sheffield Brightside and Hillsborough

Supplier Information

Number of Suppliers
26
Supplier Names

AA GLOBAL LANGUAGE SERVICES

ABSOLUTE INTERPRETING AND TRANSLATIONS

BID SERVICES

CLARION INTERPRETING

CLEAR VOICE

CRYSTAL CLEAR TRANSLATION

DA LANGUAGES

ENABLE2

EVERYDAY LANGUAGE SOLUTIONS

KINGS OF TRANSLATION

LANGUAGE EMPIRE

LANGUAGELINE SOLUTIONS

LINGVOHOUSE TRANSLATION SERVICES

PAB LANGUAGES CENTRE LTD/ FINANCE OFFICER

PRESTIGE NETWORK

ROYAL ASSOCIATION FOR DEAF PEOPLE

SIGN LANGUAGE INTERACTIONS

SIGN SOLUTIONS (SLIA

SILENT SOUNDS COMMUNICATIONS

SUPREME LINGUISTIC SERVICES LTD T/A PREMIUM LINGUISTIC SERVICES

THE LANGUAGE SHOP

THEBIGWORD GROUP

TRANSLATE

TRANSLINGUIST TRANSLATION & DOCUMENT CLEARING

WOLFESTONE TRANSLATION

WORD360

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-e5baa9c0-5ac9-4a28-9991-29b63828e545-2024-02-20T12:59:19Z",
    "date": "2024-02-20T12:59:19Z",
    "ocid": "ocds-b5fd17-e5baa9c0-5ac9-4a28-9991-29b63828e545",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-2113500D0O000000rwimUAA",
        "title": "Language Services - Procurement in Partnership (PiP)",
        "description": "NHS North of England Commercial Procurement Collaborative on behalf of NHS Procurement in Partnership (Comprising of East of England NHS Collaborative Procurement hub, NHS Commercial Solutions, NHS London Procurement partnership and NHS North of England Commercial Procurement Collaborative) are seeking to establish a Framework Agreement for the Provision of Language Services for use by the NHS, Central Government and UK public sector bodies. The Framework Agreement will provide the supply of language services to support delivery, either individually or as groups, to service users who speak, communicate, or read languages other than English. The Framework will be divided into the following lots: Lot 1a - Managed Services All other Regions Lot 1b - Managed Services - London, South East Regions Lot 2a - Face to Face Interpretation - All other Regions Lot 2b - Face to Face Interpretation - London, South East Regions Lot 3 - Telephone Interpretation - All Regions Lot 4 - Video Interpretation (Spoken) - All Regions Lot 5a - Non-Spoken Language Interpretation - All other Regions Lot 5b - Non-Spoken Language Video Interpretation - London, South East Regions Lot 6 - Written Translation Transcription & Ancillary Services - All Regions",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79540000",
            "description": "Interpretation services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2023-09-26T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-01-02T00:00:00Z",
            "endDate": "2028-01-01T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-192794",
            "name": "North of England Commercial Procurement Collaborative",
            "identifier": {
                "legalName": "North of England Commercial Procurement Collaborative"
            },
            "address": {
                "streetAddress": "Don Valley House",
                "locality": "Sheffield",
                "postalCode": "S4 7UQ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Tracey Nation",
                "email": "procurement@noecpc.nhs.uk",
                "telephone": "01142127435"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-274202",
            "name": "thebigword Group Ltd",
            "identifier": {
                "legalName": "thebigword Group Ltd"
            },
            "address": {
                "streetAddress": "The Brainworks, Unit 4, Royds Close, Leeds, LS12 6LL, Leeds, LS12 6LL"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274203",
            "name": "Everyday Language Solutions",
            "identifier": {
                "legalName": "Everyday Language Solutions"
            },
            "address": {
                "streetAddress": "Carbury House, Concorde Way, Preston Farm Industrial Estate. Stockton on Tees. TS18 3TB, Stockton on Tees, TS18 3TB"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274204",
            "name": "DA Languages Ltd",
            "identifier": {
                "legalName": "DA Languages Ltd"
            },
            "address": {
                "streetAddress": "Statham House, Talbot Road, Stretford, Manchester M32 0FP, United Kingdom, Stretford, M32 0FP"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274205",
            "name": "Sign Language Interactions Limited",
            "identifier": {
                "legalName": "Sign Language Interactions Limited"
            },
            "address": {
                "streetAddress": "112 Cornwall Street South, Kinning Park,, G41 1AA"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274206",
            "name": "BID Services",
            "identifier": {
                "legalName": "BID Services"
            },
            "address": {
                "streetAddress": "Deaf Cultural Centre, Ladywood Road, Birmingham, West Midlands, B16 8SZ, Birmingham, B16 8SZ"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274207",
            "name": "TransLinguist Translation & Document Clearing LLC",
            "identifier": {
                "legalName": "TransLinguist Translation & Document Clearing LLC"
            },
            "address": {
                "streetAddress": "Office # 2701-26, Blue Matrix Business Center, The Prime Tower, Business Bay, Dubai"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274208",
            "name": "The Language Shop Ltd",
            "identifier": {
                "legalName": "The Language Shop Ltd"
            },
            "address": {
                "streetAddress": "The Language Shop Limited, Newham Dockside, 1000 Dockside Road, London, E16 2QU, London, E16 2QU"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274209",
            "name": "Wolfestone Translation Ltd",
            "identifier": {
                "legalName": "Wolfestone Translation Ltd"
            },
            "address": {
                "streetAddress": "220 High Street, Urban Village, Swansea, SA1 1NW, Swansea, SA1 1NW"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274210",
            "name": "LanguageLine Solutions",
            "identifier": {
                "legalName": "LanguageLine Solutions"
            },
            "address": {
                "streetAddress": "Queen Elizabeth House 5th Floor 4 St Dunstan's Hill London EC3R 8AD, London, EC3R 8AD"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274211",
            "name": "Supreme Linguistic Services Ltd T/A Premium Linguistic Services",
            "identifier": {
                "legalName": "Supreme Linguistic Services Ltd T/A Premium Linguistic Services"
            },
            "address": {
                "streetAddress": "Unit 4 Great Barr Business Park, Baltimore Road, Birmingham, England, B42 1DY, Birmingham, B42 1DY"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274212",
            "name": "AA Global Language Services Ltd",
            "identifier": {
                "legalName": "AA Global Language Services Ltd"
            },
            "address": {
                "streetAddress": "Francis House 4 Humber Street Hull Marina Kingston Upon Hull, Kingston Upon Hull, HU1 1UD"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274213",
            "name": "Silent Sounds Communications Limited",
            "identifier": {
                "legalName": "Silent Sounds Communications Limited"
            },
            "address": {
                "streetAddress": "9/10 Manor Courtyard Hughenden Avenue High Wycombe Buckinghamshire HP13 5RE United Kingdom, High Wycombe, HP13 5RE"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274214",
            "name": "Absolute Interpreting and Translations Ltd",
            "identifier": {
                "legalName": "Absolute Interpreting and Translations Ltd"
            },
            "address": {
                "streetAddress": "Absolute House 46 Hylton Street Birmingham B18 6HN, Birmingham, B18 6HN"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274215",
            "name": "WORD360",
            "identifier": {
                "legalName": "WORD360"
            },
            "address": {
                "streetAddress": "6 The Cloisters, 12 George Road, Birmingham B15 1NP, Birmingham, B15 1NP"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274216",
            "name": "Enable2 CIC",
            "identifier": {
                "legalName": "Enable2 CIC"
            },
            "address": {
                "streetAddress": "Carlton House Grammar School Street, Bradford BD1 4NS, Bradford, BD1 4NS"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274217",
            "name": "Royal Association for Deaf people",
            "identifier": {
                "legalName": "Royal Association for Deaf people"
            },
            "address": {
                "streetAddress": "Block F Parkside Office Village Knowledge Gateway Nesfield Road Colchester, Essex CO4 3ZL, Colchester, CO4 3ZL"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274218",
            "name": "Clarion Interpreting Limited",
            "identifier": {
                "legalName": "Clarion Interpreting Limited"
            },
            "address": {
                "streetAddress": "Suite 144, 95 Mortimer Street, London, England, W1W 7GB, London, W1W 7GB"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274219",
            "name": "Language Empire Ltd",
            "identifier": {
                "legalName": "Language Empire Ltd"
            },
            "address": {
                "streetAddress": "Empire House, College Road, Rochdale, Lancashire, OL12 6AE, Rochdale, OL12 6AE"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274220",
            "name": "Crystal Clear Translation",
            "identifier": {
                "legalName": "Crystal Clear Translation"
            },
            "address": {
                "streetAddress": "Alpha Centre, Apartment A23, 7-11 Minerva Rd, London NW10 6HJ, United Kingdom, London, NW10 6HJ"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274221",
            "name": "Lingvohouse Translation Services Ltd",
            "identifier": {
                "legalName": "Lingvohouse Translation Services Ltd"
            },
            "address": {
                "streetAddress": "60 Cannon Street London England EC4N 6NP, London, EC4N 6NP"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274222",
            "name": "Kings of Translation",
            "identifier": {
                "legalName": "Kings of Translation"
            },
            "address": {
                "streetAddress": "Holden House 57 Rathbone Place London W1T 1JU, London, W1T 1JU"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274223",
            "name": "Clear Voice",
            "identifier": {
                "legalName": "Clear Voice"
            },
            "address": {
                "streetAddress": "128 City Road, London, EC1V 2NX"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274224",
            "name": "Prestige Network Limited",
            "identifier": {
                "legalName": "Prestige Network Limited"
            },
            "address": {
                "streetAddress": "Park View House 65 London Road Newbury Berkshire RG14 1JN, Newbury, RG14 1JN"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274225",
            "name": "Translate UK limited",
            "identifier": {
                "legalName": "Translate UK limited"
            },
            "address": {
                "streetAddress": "Croft Myl, 1 West Parade, Halifax, West Yorkshire, England, HX1 2EQ, Halifax, HX1 2EQ"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274226",
            "name": "PAB LANGUAGES CENTRE LTD/ Finance Officer",
            "identifier": {
                "legalName": "PAB LANGUAGES CENTRE LTD/ Finance Officer"
            },
            "address": {
                "streetAddress": "145 High Street Colchester CO1 1PG, Colchester, CO1 1PG"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-274227",
            "name": "Sign Solutions (SLIA) Ltd",
            "identifier": {
                "legalName": "Sign Solutions (SLIA) Ltd"
            },
            "address": {
                "streetAddress": "First Floor, Ipsley Barn Berrington Close REDDITCH Worcestershire B98 0TJ, REDDITCH, B98 0TJ"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-192794",
        "name": "North of England Commercial Procurement Collaborative"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-e5baa9c0-5ac9-4a28-9991-29b63828e545-1",
            "status": "active",
            "date": "2024-01-01T00:00:00Z",
            "datePublished": "2024-02-20T12:59:14Z",
            "value": {
                "amount": 400000000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-274202",
                    "name": "thebigword Group Ltd"
                },
                {
                    "id": "GB-CFS-274203",
                    "name": "Everyday Language Solutions"
                },
                {
                    "id": "GB-CFS-274204",
                    "name": "DA Languages Ltd"
                },
                {
                    "id": "GB-CFS-274205",
                    "name": "Sign Language Interactions Limited"
                },
                {
                    "id": "GB-CFS-274206",
                    "name": "BID Services"
                },
                {
                    "id": "GB-CFS-274207",
                    "name": "TransLinguist Translation & Document Clearing LLC"
                },
                {
                    "id": "GB-CFS-274208",
                    "name": "The Language Shop Ltd"
                },
                {
                    "id": "GB-CFS-274209",
                    "name": "Wolfestone Translation Ltd"
                },
                {
                    "id": "GB-CFS-274210",
                    "name": "LanguageLine Solutions"
                },
                {
                    "id": "GB-CFS-274211",
                    "name": "Supreme Linguistic Services Ltd T/A Premium Linguistic Services"
                },
                {
                    "id": "GB-CFS-274212",
                    "name": "AA Global Language Services Ltd"
                },
                {
                    "id": "GB-CFS-274213",
                    "name": "Silent Sounds Communications Limited"
                },
                {
                    "id": "GB-CFS-274214",
                    "name": "Absolute Interpreting and Translations Ltd"
                },
                {
                    "id": "GB-CFS-274215",
                    "name": "WORD360"
                },
                {
                    "id": "GB-CFS-274216",
                    "name": "Enable2 CIC"
                },
                {
                    "id": "GB-CFS-274217",
                    "name": "Royal Association for Deaf people"
                },
                {
                    "id": "GB-CFS-274218",
                    "name": "Clarion Interpreting Limited"
                },
                {
                    "id": "GB-CFS-274219",
                    "name": "Language Empire Ltd"
                },
                {
                    "id": "GB-CFS-274220",
                    "name": "Crystal Clear Translation"
                },
                {
                    "id": "GB-CFS-274221",
                    "name": "Lingvohouse Translation Services Ltd"
                },
                {
                    "id": "GB-CFS-274222",
                    "name": "Kings of Translation"
                },
                {
                    "id": "GB-CFS-274223",
                    "name": "Clear Voice"
                },
                {
                    "id": "GB-CFS-274224",
                    "name": "Prestige Network Limited"
                },
                {
                    "id": "GB-CFS-274225",
                    "name": "Translate UK limited"
                },
                {
                    "id": "GB-CFS-274226",
                    "name": "PAB LANGUAGES CENTRE LTD/ Finance Officer"
                },
                {
                    "id": "GB-CFS-274227",
                    "name": "Sign Solutions (SLIA) Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-01-02T00:00:00Z",
                "endDate": "2028-01-01T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/e7e02c2d-a840-430e-a6f0-8d70675ae527",
                    "datePublished": "2024-02-20T12:59:14Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}