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Provision of Payroll and Pension Services

University Hospitals of Leicester NHS Trust

This public procurement record has 1 release in its history.

Award

16 Sep 2026 at 13:41

Award Notice
Summary of the contracting process

University Hospitals of Leicester NHS Trust procured payroll and pension services for its organisation. The requirement covers the management and administration of payroll and pension arrangements, classified as payroll management services (CPV 79211110). The services are delivered in Leicester, at the Trust’s Leicester Royal Infirmary location, and relate to the Trust’s operations in the United Kingdom. This is a services procurement rather than a goods supply or construction project. The selected supplier is CIVICA UK LIMITED, a large company based in London. Businesses assessing comparable public-sector opportunities should therefore focus on providers able to support the payroll and pension administration needs of a major NHS trust and deliver the service in a regulated healthcare environment.

The procurement is complete and was awarded on 31 July 2023 to CIVICA UK LIMITED. The award value is £2,231,068. The contract runs from 1 August 2023 to 31 July 2027. The requirement was placed through a selective procedure as a call-off from a framework agreement, rather than through an open competition. The tender submission deadline was 31 July 2023 at 12:00. The contract was evaluated as a single requirement, with no separate lots identified. The procurement was classified as a services contract. It was marked as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprise organisations. The award is active.

This procurement demonstrates established NHS demand for a combined payroll and pension services capability at Trust scale. A credible competitor for a comparable requirement would need to provide reliable payroll administration alongside pension processing, with the operational capacity to support a large public-sector workforce throughout a multi-year contract. Experience of NHS or similarly regulated organisations would help demonstrate understanding of governance, confidentiality, compliance and service continuity requirements. Suppliers should also be able to operate through a public-sector framework and meet the assurance, implementation and ongoing support expectations associated with a complex outsourced service. The outcome indicates that the buyer selected a large specialist provider, so competitors would need robust systems, resilient delivery arrangements and evidence of managing comparable payroll and pension workloads.

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Notice Information

Notice Title

Provision of Payroll and Pension Services

Notice Description

Provision of Payroll and Pension Services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e6481c15-f5d6-488b-b437-1cee78121f96
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/545e13e5-aca0-4d9a-b0cc-5193242242eb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79211110 - Payroll management services

Notice Value(s)

Tender Value
£2,231,068 £1M-£10M
Lots Value
Not specified
Awards Value
£2,231,068 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20233 years ago
Contract Period
1 Aug 2023 - 31 Jul 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University Hospitals of Leicester NHS Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEICESTER
Postcode
LE1 5WW
Postcode Area
Leicester
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF21 Leicester
Delivery Location
Not specified
Local Authority
Leicester
Electoral Ward
Castle
Westminster Constituency
Leicester South

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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