Award

Support and Maintenance of Lagan CRM System

YOUR HOMES NEWCASTLE LTD

This public procurement record has 1 release in its history.

Award

15 Mar 2018 at 14:20

Summary of the contracting process

Your Homes Newcastle Ltd is conducting a public procurement process for the "Support and Maintenance of Lagan CRM System" within the software package and information systems industry. This tender was awarded to Kana Software (Ireland) Limited on 31st March 2017, following a negotiated procurement method without prior publication, valued at £12,440.10. The contract period began on 1st April 2017 and concluded on 31st March 2018, with delivery focused in the North East of England. The procurement process details are finalised as it has reached the award stage, with the contract now complete.

This contract presents a strategic opportunity for firms specialising in software maintenance and support services, particularly those focusing on CRM systems. Businesses that are adept in software solutions and possess a strong technical capability may find this sector lucrative. Specifically, small and medium-sized enterprises (SMEs) that can demonstrate competitive expertise in software and systems management are encouraged to compete, potentially expanding their service offerings and client base through participation in similar future tenders.

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Notice Title

Support and Maintenance of Lagan CRM System

Notice Description

Annual, 1-year support and maintenance agreement with Kana re the Lagan CRM system. Awarded direct to Kana Software (Ireland) Limited as they are the owner and provider of the software and, therefore only they can provide this service requirement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e662bdb0-1265-4fed-ba6e-db6159347493
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3323590f-2ad1-49c0-9e74-7c1745faf254
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated procedure without prior publication (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£12,440 Under £100K
Lots Value
Not specified
Awards Value
£12,440 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Mar 20187 years ago
Submission Deadline
31 Mar 2017Expired
Future Notice Date
Not specified
Award Date
30 Mar 20178 years ago
Contract Period
31 Mar 2017 - 31 Mar 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
YOUR HOMES NEWCASTLE LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE7 7LX
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Dene & South Gosforth
Westminster Constituency
Newcastle upon Tyne North

Supplier Information

Number of Suppliers
1
Supplier Name

KANA SOFTWARE (IRELAND

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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