Award

Overseas Debt Collection

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

13 Apr 2019 at 08:39

Summary of the contracting process

The Student Loans Company (SLC), based in Glasgow, has recently completed a procurement process for a contract titled "Overseas Debt Collection". This tender, classified under the CPV code for collection agency services, aimed to appoint a UK-based debt collection agency to contact overseas customers in order to collect debts and confirm their current circumstances. The procurement was conducted via an open procedure, with the tender period concluding on 21 March 2019. The awarded contract, valued at £2,500,000, commenced on 1 April 2019 and runs until 31 March 2024.

This contract provides significant opportunities for businesses engaged in debt collection services, particularly those that have experience handling international collections. Small and medium-sized enterprises (SMEs) that specialise in financial services and have the capability to contact overseas customers would be particularly well-suited for similar tender opportunities in the future. Engaging with such contracts can enhance growth potential and expand service offerings in a competitive market.

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Notice Title

Overseas Debt Collection

Notice Description

SLC would like to appoint a UK based DCA to make contact with customers who SLC believe are resident overseas with a view to collecting ICR debt and/or to complete customer documentation (OVFA) to confirm the customers' current circumstances

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e6b41f0d-a89b-44c0-8d0d-74630cf92d80
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/127cb8c9-a5f4-4a7f-a0bf-1b8402202289
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20196 years ago
Submission Deadline
21 Mar 2019Expired
Future Notice Date
Not specified
Award Date
21 Mar 20196 years ago
Contract Period
31 Mar 2019 - 31 Mar 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Not specified
Contact Email
susan_butcher@slc.co.uk
Contact Phone
+441412433482

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

TRANSCOM WORLDWIDE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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