Award

Interim IT Engineer

O F W A T

This public procurement record has 1 release in its history.

Award

30 Aug 2023 at 16:04

Award Notice
Summary of the contracting process

The public procurement process for the award of the "Interim IT Engineer" contract was completed on July 19, 2023, by O F W A T, based in Birmingham, United Kingdom. The procurement method used was selective, involving a call-off from a framework agreement. The contract value is 54,144 GBP, with a contract period starting on August 14, 2023, and ending on February 13, 2024.

This opportunity is ideal for IT services firms specialising in AutoPilot, SCCM, and Windows 10 deployment. With a focus on managing laptop deployments and providing technical support, businesses with expertise in hardware/software compatibility, driver conflicts resolution, and system configuration would be well-suited to compete. The contract aims to support a period of increased business activity and requires a proactive approach to ensure efficient deployment and management of laptops for a smooth end-user experience.

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Notice Information

Notice Title

Interim IT Engineer

Notice Description

Awarded using ESPO Strategic HR Services Framework Agreement (reference 3S-22, Lot 1f IT, Digital, Media & Marketing. An IT Engineer with experience in AutoPilot, SCCM, Windows 10 deployment, and device management to join our dynamic IT team for up to a 6-month period to support a period of increased business activity. As an IT Engineer, you will play a crucial role in ensuring smooth and efficient deployment and management of laptops across Ofwat. Your primary focus will be on leveraging AutoPilot and Windows 10 to streamline the deployment process and provide excellent user experiences. There will also be a need to support the End User devices using SCCM. Key deliverables: * Ensure necessary improvements to, and troubleshooting of, our Microsoft InTune/Endpoint Manager solution, to ensure the successful deployment of Windows Surface devices to the Ofwat end users. * Manage the end-to-end deployment of laptops using AutoPilot and SCCM, ensuring a seamless user onboarding experience. * Maintain standardised images, configurations, and software packages for Windows 10 laptops. * Maintain processes for deploying software updates, patches, and security enhancements. * Troubleshoot and resolve deployment issues, including hardware and software compatibility, driver conflicts, and system configuration problems - up to a second line support level. * Monitor and manage laptop inventory, ensuring accurate asset tracking. * Provide technical support and guidance to end-users regarding laptop setup, configuration, and troubleshooting. * Conduct regular system audits to identify vulnerabilities, security risks, and areas for improvement. * Stay up-to-date with industry trends and emerging technologies related to laptop deployment and management. * Hands-on support of Ofwat's users as we deploy devices to new users and support existing users with a move to AutoPilot managed devices. * Support the rollout of additional equipment and services to ensure a smooth induction and transition for Ofwat employees. This may include 'working from home' kits and other end user devices, such as phones.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e6ebfc11-e253-4e78-9b91-82afd47d9a83
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3e163727-bafc-4fb6-94f5-97039716d808
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£54,144 Under £100K
Lots Value
Not specified
Awards Value
£54,144 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Aug 20232 years ago
Submission Deadline
7 Jul 2023Expired
Future Notice Date
Not specified
Award Date
18 Jul 20232 years ago
Contract Period
13 Aug 2023 - 13 Feb 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
O F W A T
Contact Name
Lena Cluxton
Contact Email
lena.cluxton@ofwat.gov.uk
Contact Phone
0121 644 7534

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

MORGAN HUNT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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