Award

Customer Satisfaction Surveys

FSCS

This public procurement record has 1 release in its history.

Award

27 Feb 2019 at 15:09

Summary of the contracting process

The procurement process pertains to the provision of Customer Satisfaction Surveys, with the Financial Services Compensation Scheme (FSCS) acting as the buying organisation. This project falls under the market research services category and involves a total contract value of £219,455. The contract period commenced on 14 January 2019 and extends until 13 January 2021, with the option to extend for an additional two years. The procurement method employed was selective, based on a call-off from a framework agreement. The tender period concluded on 7 December 2018.

This tender presents substantial opportunities for businesses, particularly those in the market research and consultancy sectors. Small and Medium-sized Enterprises (SMEs) are encouraged to participate, given the specifications allow for their involvement. The potential for contract extension enhances the scope for sustained business growth and allows firms to build long-term relationships with the FSCS. Companies providing market research services would be well-suited to compete for this contract, leveraging their expertise in customer satisfaction analysis.

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Notice Title

Customer Satisfaction Surveys

Notice Description

This is a contract award notice for he provision of Customer Satisfaction Surveys Additional information: The contract includes the option to extend for a period of up-to two years. This procurement process was undertaken under an FSCS framework

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e71af846-2856-4ac4-a75e-1f222d11a4b0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/99c78919-1522-47b7-9f6a-97c601fc14f4
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£219,455 £100K-£500K
Lots Value
Not specified
Awards Value
£219,455 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Feb 20196 years ago
Submission Deadline
7 Dec 2018Expired
Future Notice Date
Not specified
Award Date
2 Jan 20197 years ago
Contract Period
14 Jan 2019 - 13 Jan 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FSCS
Contact Name
Not specified
Contact Email
chris.sutherland@fscs.org.uk
Contact Phone
2073758175

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

THE NURSERY RESEARCH AND PLANNING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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