Tender

Housing Mediation and Conflict, Complaints Resolution Service

CITY OF LONDON CORPORATION

This public procurement record has 1 release in its history.

Tender

21 Jan 2025 at 11:21

Tender Notice
Summary of the contracting process

The City of London Corporation has initiated an open tender process for a "Housing Mediation and Conflict, Complaints Resolution Service". This procurement, classified under housing services (CPV code 70333000), aims to deliver mediation and conflict/complaints resolution services to residents in managed housing estates, sheltered accommodation, Almshouses, and other local service users in London, United Kingdom. The tender, published on 21st January 2025, is currently active with a tender period ending on 31st January 2025 at 12:00 PM. The contract is set to commence on 1st April 2025 and conclude on 31st March 2028, with an estimated contract value of GBP 60,000.

This tender offers significant growth opportunities for businesses specialising in mediation and conflict resolution services, particularly those focused on housing sector needs. Small and Medium-sized Enterprises (SMEs) and Voluntary, Community and Social Enterprises (VCSEs) are especially encouraged to participate due to the emphasis on suitability for these types of organisations. By securing this contract, businesses can establish or enhance their presence within the public sector and the London region, delivering essential services that support community well-being and conflict resolution.

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Notice Information

Notice Title

Housing Mediation and Conflict, Complaints Resolution Service

Notice Description

The City invites Quotations for the provision of: Housing Mediation and Conflict/Complaints Resolution Service: to provide a mediation and conflict/complaints resolution service. The 'service users' of the service will be the Corporation's residents on its managed housing estates, sheltered accommodation, Almshouses and other local individuals or service organisations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e7b8e6d5-6b58-4b50-a537-0e06778b7e0b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1f54df28-1c0f-4aa6-8cd3-ba587f7b439e
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

70 - Real estate services

CPV Codes

70333000 - Housing services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jan 20251 years ago
Submission Deadline
31 Jan 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CITY OF LONDON CORPORATION
Contact Name
Joanna Osborne
Contact Email
joanna.osborne@cityoflondon.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2P 2EJ
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London
Local Authority
Islington
Electoral Ward
Clerkenwell
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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