Award

Justice Complaints Investigation Office (JCIO) - Case Management System

MINISTRY OF JUSTICE

This public procurement record has 1 release in its history.

Award

03 Mar 2026 at 17:01

Summary of the contracting process

The Ministry of Justice awarded a contract for the provision of a Case Management System to cater to the needs of the Justice Complaints Investigation Office. The procurement, titled "Justice Complaints Investigation Office (JCIO) - Case Management System," falls under the industry category of software-related services (CPV code 72260000). The tender process, initiated as a selective call-off from a framework agreement, concluded with the award date on 9th February 2026. The contract, valued at £292,600, runs from 1st February 2026 until 31st January 2030, covering various locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, the United Kingdom, and beyond.

This tender provides substantial business growth opportunities, especially for SMEs, exemplified by its previous award to ITS Computing Limited, a small or medium-sized enterprise. Firms specialising in case management software solutions and capable of serving a broad geographical scope are well-positioned to utilise similar procurement opportunities. The structured call-off approach from a framework agreement also ensures competitive engagement and facilitates entry for appropriately equipped service providers in the software services industry.

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How relevant is this notice?

Notice Title

Justice Complaints Investigation Office (JCIO) - Case Management System

Notice Description

Provision of a Case Management System for JCIO

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e7bf5196-d44c-4652-bf98-2dfeeab0cd86
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1e83540e-7dbe-4404-99e0-5f85da332f7e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£292,600 £100K-£500K
Lots Value
Not specified
Awards Value
£292,600 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
3 Mar 20261 months ago
Submission Deadline
10 Oct 2025Expired
Future Notice Date
Not specified
Award Date
9 Feb 20262 months ago
Contract Period
1 Feb 2026 - 31 Jan 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF JUSTICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 9AJ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ITS COMPUTING

Open Contracting Data Standard (OCDS)

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