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DRO (Debt Relief Order) Credit Checks

The Insolvency Service

This public procurement record has 1 release in its history.

Award

20 Oct 2026 at 12:18

Award Notice
Summary of the contracting process

The Insolvency Service bought external data checks to support applications for Debt Relief Orders (DROs). The checks are used to verify applicants’ identities so their current debt liabilities and asset ownership can be assessed. This is a data-checking and identity-verification service, within the broader field of IT services. The requirement concerns delivery in England. The checks form part of the Service’s application assessment process, rather than a general credit-check service for unrelated purposes.

The procurement is complete and Experian was selected for the contract. The award was made on 14 October 2026, following a selective call-off from a framework agreement. The stated contract value is £540,000. The contract period runs from 31 March 2027 to 31 March 2030. The tender deadline was 13 October 2026. The requirement was procured as a services contract and was not identified as suitable for SMEs or voluntary, community and social enterprises. The available process information does not set out a separate evaluation formula or detailed scoring basis.

For suppliers competing when this requirement returns to market, credibility will depend on providing reliable external data checks that support identity verification and assessment of applicants’ debt liabilities and asset ownership. The work sits within a defined public-service application process, so suppliers need to show that their checks can fit into the buyer’s DRO assessment workflow and support decisions about applicants’ financial position. The award to Experian indicates that a large established data provider was selected for this requirement. Businesses should therefore be prepared to demonstrate relevant data coverage, dependable checking capability and capacity to serve the Insolvency Service’s operational needs at this scale. The stated SME-unsuitable assessment suggests the buyer’s requirement may be challenging for smaller providers to deliver alone.

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Notice Information

Notice Title

DRO (Debt Relief Order) Credit Checks

Notice Description

The Insolvency Service requires the provision of external data checks as part of its application process for DRO's to verify an applicant's identity in order that the assessment of their current debt liability position and asset ownership, by Supplier, can take place.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e85e5f49-b8bd-40dc-8186-c068d5bd4e9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8909af80-7664-430e-b304-0d2ac2dbe91e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£540,000 £500K-£1M
Lots Value
Not specified
Awards Value
£540,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Oct 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
14 Oct 20261 weeks ago
Contract Period
31 Mar 2027 - 31 Mar 2030 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Insolvency Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 2HT
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Experian Limited

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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