Award

Homes England - CRM Support

HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)

This public procurement record has 1 release in its history.

Award

17 Oct 2024 at 16:25

Summary of the contracting process

The public procurement process for "Homes England - CRM Support" has been completed by Homes England, situated in Newcastle upon Tyne. This tender, classified under IT services: consulting, software development, Internet, and support (CPV code 72000000), was procured via CCS' GCloud through a direct award method. The contracting process commenced on 11 June 2023 and will run until 4 January 2025, involving a contract valued at £180,000 GBP. Key stakeholders in this process include the buying organisation Homes England and the supplier Hitachi Solutions Europe Ltd. The award was finalised and published on 17 October 2024.

This tender presents significant opportunities for businesses specialising in customer relationship management and IT support services. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are particularly encouraged to explore such contracts, given their suitability for these types of organisations. Engaging with this tender can help businesses establish or enhance relationships with prominent UK public agencies, expanding their market reach and fostering long-term growth within the IT services sector.

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Notice Title

Homes England - CRM Support

Notice Description

Customer relationship management support. Procured via CCS' GCloud.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e89204ff-9c00-4d99-9f30-726c4628d15a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a7a5d5e5-094a-4aff-a173-b705b381a919
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£180,000 £100K-£500K
Lots Value
Not specified
Awards Value
£180,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Oct 20241 years ago
Submission Deadline
31 May 2023Expired
Future Notice Date
Not specified
Award Date
31 May 20232 years ago
Contract Period
10 Jun 2023 - 4 Jan 2025 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HOMES ENGLAND (THE NAME ADOPTED BY THE HOMES AND COMMUNITIES AGENCY)
Contact Name
Shaun Naylor
Contact Email
shaun.naylor@homesengland.gov.uk
Contact Phone
+44 3001234500

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE4 5BZ
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Newcastle upon Tyne
Electoral Ward
Arthur's Hill
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

HITACHI SOLUTIONS EUROPE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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