Award

Victim & Citizen Engagement Contact Solution (Salesforce)

POLICE, FIRE & CRIME COMMISSIONER FOR STAFFORDSHIRE

This public procurement record has 1 release in its history.

Award

29 May 2024 at 11:38

Summary of the contracting process

The Police, Fire & Crime Commissioner for Staffordshire has awarded a contract for the Victim & Citizen Engagement Contact Solution (Salesforce) to Softcat Ltd. The procurement stage was selective, with the tender period ending on 30th April 2024. The contract runs from 1st May 2024 to 30th April 2027. This opportunity falls under the services category and is suitable for businesses interested in software supply services.

This contract presents a business growth opportunity for companies providing software supply services. The procurement method involved calling off from a framework agreement, providing a chance for businesses, especially those offering large-scale solutions, to compete. Softcat Ltd was the successful supplier, and interested companies may explore similar future opportunities through the buyer, the Police, Fire & Crime Commissioner for Staffordshire.

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Notice Title

Victim & Citizen Engagement Contact Solution (Salesforce)

Notice Description

Victim & Citizen Engagement Contact Solution and CRM

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e89bebf8-bdf0-4830-a3c0-cb3bb355184b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/83e425b7-cb20-477b-a48c-119f48a16703
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72268000 - Software supply services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 May 20241 years ago
Submission Deadline
30 Apr 2024Expired
Future Notice Date
Not specified
Award Date
28 May 20241 years ago
Contract Period
30 Apr 2024 - 30 Apr 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE, FIRE & CRIME COMMISSIONER FOR STAFFORDSHIRE
Contact Name
Debra Kingham
Contact Email
debra.kingham@staffordshire.police.uk
Contact Phone
07966279611

Buyer Location

Locality
STAFFORD
Postcode
ST18 0YY
Post Town
Stoke-on-Trent
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG24 Staffordshire CC
Delivery Location
Not specified

Local Authority
Stafford
Electoral Ward
Milwich
Westminster Constituency
Stone, Great Wyrley and Penkridge

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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