Award

109099 - Revenues Smart Text Payment - AWARD

BIRMINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Award

22 Nov 2021 at 14:06

Award Notice
Summary of the contracting process

The procurement process involves Birmingham City Council seeking a supplier for their "109099 - Revenues Smart Text Payment" project, focused on providing smart text automation services to citizens with council tax payment arrears. The contract is classified under multimedia message services and is set to commence on 1st December 2021, lasting for one year with the possibility of a one-year extension, contingent on performance. Interested suppliers were required to submit their quotations by noon on 18th June 2021 through the council’s e-tendering system, with the contract awarded on 18th November 2021 to Engage Hub Ltd for a total value of £80,000.

This tender presents a lucrative opportunity for businesses specialising in communication technologies, particularly those that offer multimedia messaging, electronic messaging, and automated payment solutions. Small and medium-sized enterprises (SMEs) well-versed in service delivery and customer engagement will find themselves in a strong position to compete for such contracts. With a focus on innovative payment processes that enhance citizen engagement, businesses that can demonstrate reliability in service execution and have a track record of successful similar projects will be particularly well-suited to participate in future tenders of this nature.

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Notice Information

Notice Title

109099 - Revenues Smart Text Payment - AWARD

Notice Description

Birmingham City Council requires a supplier for the provision of smart text automation to citizens who are behind with their council tax payments. This must also include a self-serve means for the citizen to provide payment via a payment link contained within the message. This contract will be for a period of 1 year, with an additional 1-year extension, commencing 8.07.2021 until 07.07.2023 The contract will be renewed on an annual basis depending on previous performance including the ability of the provider to deliver all orders on time. The Council will be using its free to use e-tendering system (in-tend) for the administration of this procurement process and potential suppliers must register with the system to be able to express an interest. If you wish to express an interest in this opportunity please click on the following link to access https://in-tendhost.co.uk/birminghamcc/ and submit your details to register. You will then be sent details on how to log on which will enable you to download all relevant quotation documentation. If you are unable to register with In-tend or have any questions or problems on how to use this web site please either email us at: cps@birmingham.gov.uk or call CPS Helpdesk on 0121 464 8000. Your completed quotation submission should be returned by noon on 18th June 2021 via the 'in-tend' system https://in-tendhost.co.uk/birminghamcc

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e8ca1913-631e-489c-9a24-6ff7095c8c9a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/258132d7-4ca5-4677-af5a-2c7cab1e6708
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64212100 - Short Message Service (SMS) services

64212300 - Multimedia Message Service (MMS) services

64216000 - Electronic message and information services

64216100 - Electronic message services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£80,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Nov 20214 years ago
Submission Deadline
18 Jun 2021Expired
Future Notice Date
Not specified
Award Date
18 Nov 20214 years ago
Contract Period
1 Dec 2021 - 1 Dec 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
David Hosie
Contact Email
david.hosie@birmingham.gov.uk
Contact Phone
0121 464 8000

Buyer Location

Locality
WEST MIDLANDS
Postcode
B4 7WB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

ENGAGE HUB

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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