Notice Information
Notice Title
GB-Epping: Provision of an Out of Hours Call Handling Service
Notice Description
Epping Forest District Council (EFDC) requires a provider to manage its Out of Hours (OOH) Call handling service for a three year period with an option to extend for a further period of up to one year, commencing from 1st October 2023, 00:01 hours. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e8d2a671-5d21-4e39-9ee2-3c3d7607c61f
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/f270712f-f00f-4006-a611-3120fc5d6252
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £500,000 £500K-£1M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 8 Jun 20232 years ago
- Submission Deadline
- 11 Jul 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Sep 2023 - 30 Sep 2026 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- EPPING FOREST DISTRICT COUNCIL
- Contact Name
- Sharon Medhurst
- Contact Email
- procurement@eppingforestdc.gov.uk
- Contact Phone
- +441992564000
Buyer Location
- Locality
- EPPING
- Postcode
- CM16 4BZ
- Post Town
- Chelmsford
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH3 Essex
- Small Region (ITL 3)
- TLH35 West Essex
- Delivery Location
- Not specified
-
- Local Authority
- Epping Forest
- Electoral Ward
- Epping West & Rural
- Westminster Constituency
- Epping Forest
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/f270712f-f00f-4006-a611-3120fc5d6252
8th June 2023 - Opportunity notice on Contracts Finder -
https://www.delta-esourcing.com/tenders/UK-GB-Epping:-Provision-of-an-Out-of-Hours-Call-Handling-Service/GSNA6KU23Q
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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