Tender

WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service

SE SHARED SERVICES

This public procurement record has 1 release in its history.

Tender

18 Nov 2019 at 14:54

Tender Notice
Summary of the contracting process

The SE Shared Services, located in West Sussex, is currently conducting a tender process for the "WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service." This procurement falls under the health and social work services category, and it aims to provide advocacy and support for residents in accessing health and social care services in West Sussex. The tender period is open until 19th December 2019, with the contract expected to commence on 1st April 2020 and run until 31st March 2025. This open procurement method is designed to ensure transparency and competitiveness in selecting the service provider.

This tender presents significant opportunities for businesses involved in health services and advocacy. Companies that specialise in consumer advocacy, health information services, or social care support would find themselves well-suited to compete for this contract. By winning this tender, a business could enhance its profile in the health sector, contribute directly to the improvement of local healthcare services, and potentially expand its reach across the county of West Sussex.

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Notice Information

Notice Title

WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service

Notice Description

The Council is seeking a Service Provider to provide a Local Healthwatch & Independent Health Complaints Advocacy Service across the county of West Sussex. Local Healthwatch (LHW) in West Sussex will be the Independent Consumer Champion for all local residents. This is achieved by recording and reviewing residents experience the quality of Health Care and of Social Care in their local authority area. LHW will also provide information and advice to the public about accessing health and social care services and choice in relation to those services. In addition, an Independent Health Complaints Advocacy Service (IHCAS) will support individuals to access information and Independent Advocacy if they need help to complain about NHS services. IHCAS will support people who have a complaint about any aspect of healthcare as set out in the Health and Social Care Act 2012, including that which falls under the jurisdiction of the Parliamentary and Health Service Ombudsman (PHSO). Local Healthwatch in West Sussex will reach out across the whole of the county area and bring together peoples' views and experiences to improve health and social care. It will be well led, professionally managed and organized, will be built on existing knowledge & activities using partnerships and collaborations to provide high quality services. The service will be well known, independent, accessible, influential, respected and trusted by local people, decision-makers and service providers Additional information: The tender documentation can be obtained from the following link: https://in-tendhost.co.uk/sesharedservices/aspx/Home Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e8fbfc7b-d2c0-4e8a-835e-b53e87588bbf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b968a77c-e243-4379-8a24-f5a961d9b297
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85100000 - Health services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£2,398,200 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20196 years ago
Submission Deadline
19 Dec 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2020 - 31 Mar 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SE SHARED SERVICES
Contact Name
Alison Eastman (WSCC)
Contact Email
alison.eastman@westsussex.gov.uk
Contact Phone
0330 224813

Buyer Location

Locality
WEST SUSSEX
Postcode
PO19 1RQ
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
TLJ South East (England)
Local Authority
Chichester
Electoral Ward
Chichester Central
Westminster Constituency
Chichester

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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