Tender

GB-london: E-CRM Specialist

NATIONAL MARITIME MUSEUM

This public procurement record has 1 release in its history.

Tender

30 Jan 2019 at 14:41

Tender Notice
Summary of the contracting process

The National Maritime Museum is currently undertaking a tender for an E-CRM Specialist to enhance the integration of their ticketing system, Galaxy, with the Dynamics CRM system. This open procurement process is in the planning stage and the deadline for submission is set for 8th February 2019. The procurement falls under the services category, specifically focused on Customer Relation Management software development services, with a total budget of £25,000 and a minimum contract value of £10,000. The contract is expected to start on 20th February 2019 and conclude by 15th June 2019, with delivery addresses across various locations including the UK and other territories.

This tender presents a significant opportunity for small and medium enterprises (SMEs) that specialise in software development and customer relationship management systems. The work aims to create a more automated and effective approach to e-CRM, which could lead to long-term partnerships with the National Maritime Museum or similar institutions. Businesses with experience in data integration and CRM services would be particularly well-suited to compete for this contract, allowing them to expand their client base and enhance their service offerings in the public sector.

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Notice Information

Notice Title

GB-london: E-CRM Specialist

Notice Description

RMG recently introduced a new ticketing system, Galaxy, to manage our admissions and membership sales. Alongside this we have licensed an integrated CRM system - Dynamics. We would now like to unlock the potential of the Galaxy/Dynamics integration as well as build a platform for wider data integration within Dynamics in order to move towards a more coherent, automated, targeted and ultimately effective approach to e-CRM. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e9b6c9a7-6d10-4346-8b15-354911e4ba5f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c4fc7eab-8c21-4fd6-8f5c-a971ceef336d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20197 years ago
Submission Deadline
8 Feb 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Feb 2019 - 15 Jun 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL MARITIME MUSEUM
Contact Name
Sam Potts
Contact Email
spotts@rmg.co.uk
Contact Phone
+442083126652

Buyer Location

Locality
LONDON
Postcode
SE10 9NF
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI51 Bexley and Greenwich
Delivery Location
Not specified
Local Authority
Greenwich
Electoral Ward
Greenwich Park
Westminster Constituency
Greenwich and Woolwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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