Tender

GB-YORK: Customer Relationship Management (CRM) Services ITT

YORK ST JOHN UNIVERSITY

This public procurement record has 1 release in its history.

Tender

15 May 2024 at 17:00

Tender Notice
Summary of the contracting process

The York St John University is inviting tenders for Customer Relationship Management (CRM) Services. The procurement process is currently in the planning stage, with the tender closing on 29th May 2024. The contract period is scheduled to start on 1st July 2024 and end on 31st October 2024. This opportunity falls under the services category, specifically for Customer Relation Management software development services.

This tender presents an opportunity for small or medium enterprises (SMEs) to engage with York St John University in delivering additional functionality on their existing Dynamics CRM platform. Businesses in the IT services industry, especially those experienced in CRM software development, would be well-suited to compete for this contract. The procurement method for this opportunity is an open procedure, welcoming qualified vendors to submit their bids for consideration.

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Notice Information

Notice Title

GB-YORK: Customer Relationship Management (CRM) Services ITT

Notice Description

NOTE: This notice was updated on 15 May 2024 for the following reason: Typographical errors in the description field have been corrected.(The University requires the delivery of additional functionality on our existing Dynamics CRM platform. Existing user stories need to be delivered as well as analysis to discover new user stories and use cases. Our aim is to produce a minimum viable product (MPV) to support business processes. It should be noted that this work has already been started on delivery of several requirements, work is also required for completion of those already started.) Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ea332f5f-bdec-4089-9517-b9750e25c1bf
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2618c010-3c3a-4d1f-ac5b-29dbcbef5cfc
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 May 20241 years ago
Submission Deadline
29 May 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2024 - 31 Oct 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORK ST JOHN UNIVERSITY
Contact Name
Supply Chain Manager
Contact Email
procurement@yorksj.ac.uk
Contact Phone
01904876611

Buyer Location

Locality
YORK
Postcode
YO31 7EX
Post Town
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
TLE Yorkshire and The Humber
Local Authority
York
Electoral Ward
Guildhall
Westminster Constituency
York Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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