Tender

Gas quality assurance audit services (AH-269)

ALLIANCE HOMES

This public procurement record has 1 release in its history.

Tender

19 Nov 2019 at 16:14

Summary of the contracting process

Alliance Homes, located in Portishead, North Somerset, is seeking qualified providers for Gas Quality Assurance Audit Services (AH-269) within the Repair and Maintenance Services of Central Heating industry category. The open tender will remain active until midday on 19th December 2019, with the contract set to commence on 1st April 2020 and spanning a duration of three years, potentially extendable for an additional two years. Interested parties should submit their applications prior to the specified deadline to be considered for the award on 11th February 2020.

This tender presents significant opportunities for businesses specialising in gas appliance maintenance and quality assurance services. Companies that provide comprehensive audit solutions and possess expertise in service quality control may particularly benefit from this contract, as it entails regular assessments of gas maintenance activities across approximately 8,500 properties in North Somerset, Bristol, and South Gloucestershire. Given the scale of the operations, small and medium-sized enterprises (SMEs) are encouraged to apply, as the procurement is designed to facilitate recurring services in a competitive environment.

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Notice Title

Gas quality assurance audit services (AH-269)

Notice Description

The Employer wishes to have gas audits undertaken by a independent Gas Quality Assurance Audit service provider as follows: - To assist Alliance Homes Group (AHG) to provide constant quality levels providing a system of Quality Control to monitor performance of the Gas Maintenance Team. This will include documentation, workmanship and customer satisfaction. - To use the Quality Assurance system as a tool to improve standards of service and quality of work carried out, not as a process to hinder and penalise operatives. Audit reports will be made available for each property visited. Monthly reports will be produced to analyse the findings to enable appropriate action to take place and to highlight specific trends. Where defects are identified during an audit a corrective action form will be completed for the operative and manager to record their comments and any action to be taken The preferred service provider will initially carry out 10% audit of all gas servicing and repair work carried out, ensuring each operative has a minimum of 1 audit per month, either Post Completion or Work In Progress and each operative having a minimum of one Work In Progress Audit per quarter All the properties will be either tenanted properties or sheltered accommodation units in North Somerset, Bristol and South Gloucestershire. Approximately 6500 properties are in the North Somerset area and approximately 2000 in the Bristol and South Gloucestershire area (some properties are owned by United Communities which are maintained by AHG). Access to the properties will be in conjunction with the AHG representatives The duration of the contract is for a period of 3 years with the option to extend for 2 further period of 12 months, ending on 31st March 2025. AHG intends to award the contracts on 11th February 2020 to go live on 1st April 2020. Tender (ITT) submissions MUST be received no later than midday on Thursday 19th December 2019. Potential Providers must familiarise themselves with the operation of the e-tendering portal and allow sufficient time for the uploading of required documents. Tenders submitted after the deadline will not be accepted Additional information: Is a Recurrent Procurement Type? : Yes

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ea3bf4fe-a25a-4b4c-bf57-94378ccf3385
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dc6dc185-cf9f-4953-9895-cb699c195742
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50531200 - Gas appliance maintenance services

50720000 - Repair and maintenance services of central heating

Notice Value(s)

Tender Value
£200,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Nov 20196 years ago
Submission Deadline
19 Dec 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2020 - 31 Mar 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ALLIANCE HOMES
Contact Name
Stephanie Hewitt
Contact Email
stephanie.hewitt@alliancehomes.org.uk
Contact Phone
01275 398423

Buyer Location

Locality
-
Postcode
BS20 7AW
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK61 North Somerset
Delivery Location
TLK South West (England)

Local Authority
North Somerset
Electoral Ward
Portishead East
Westminster Constituency
North Somerset

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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