Planning

NHS Patient Survey Programme - Approved Contractor Framework

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Planning

07 Mar 2022 at 15:09

Summary of the contracting process

The Care Quality Commission (CQC) is initiating a procurement process for the "NHS Patient Survey Programme - Approved Contractor Framework." This opportunity falls within the social research services industry category and is based in London, England. The procurement method is an open procedure, and the process is currently at the planning stage. The contract period is set to commence on 1st December 2022 and will run until 30th November 2026. Interested parties should note that further competitive bidding will occur via the Atamis e-Sourcing portal, with key future notice dates outlined.

This tender presents significant opportunities for SMEs specialising in social research and survey-related services, as CQC seeks multiple contractors for the framework. Businesses equipped to conduct national surveys and handle data analysis would particularly benefit from this contract, gaining access to various health service providers registered with the CQC. The framework encourages innovation in survey methods, making it an ideal project for firms looking to expand their presence in the healthcare sector.

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Notice Title

NHS Patient Survey Programme - Approved Contractor Framework

Notice Description

CQC is seeking to appoint a number of Contractors to form an Approved Contractor Framework, and to work with and provide a range of survey-related services to commissioners when contracted to do so. In the future it is possible Approved Contractors would be invited to supply other research related activities alongside this work, were activities to be developed. Approved contractors work, on contract, directly with providers of services registered with CQC and on occasion, with the Coordination Centre or CQC directly. The purpose of Approved Contractors is to: 1. Ensure that providers are able to undertake national surveys by providing the required skills and expertise to draw samples, distribute and collect questionnaires using a variety of survey administration modes (currently paper and online and incorporating SMS reminders) as per standardised schedules, guidance and in line with national approvals 2. Process collected data to allow own analysis of results on behalf of providers and to submit timely and accurate data to the Coordination Centre at required intervals to permit centralised analysis 3. Ensure potential safeguarding issues are escalated to the appropriate authorities 4. Ensure that CQC are able to pilot approaches to improving surveys, and undertake other specific work as required over the life of the Framework 5. Work in partnership with CQC and the Co-ordination Centre to seek to continually improve the NHS Patient Survey Programme. As this is a framework agreement, CQC does not guarantee any work through this framework and requirements may be called-off as and when required. The Further Competition will be conducted via the Authority's e-Sourcing portal hosted by Atamis. If you are interested in bidding for this opportunity, please complete your Atamis registration by following this link: https://health-family.force.com/s/Welcome Should you have any queries regarding how to register your organisation on Atamis e-Sourcing portal, or cannot locate your unique reference supplier number, please contact Atamis Support Desk via support-health@atamis.co.uk or via phone 0800 9956035 (Monday to Friday 8am to 5pm). This notice does not constitute a commitment by CQC to undertake a procurement exercise and may not reflect any information which may ultimately be presented in any potential future tendering exercise. Additional information: The Further Competition will be conducted via the Authority's e-Sourcing portal hosted by Atamis. If you are interested in bidding for this opportunity, please complete your Atamis registration by following this link: https://health-family.force.com/s/Welcome Should you have any queries regarding how to register your organisation on Atamis e-Sourcing portal, or cannot locate your unique reference supplier number, please contact Atamis Support Desk via support-health@atamis.co.uk or via phone 0800 9956035 (Monday to Friday 8am to 5pm).

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ea64739c-5f2a-4538-8f13-77113add21e9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ad384ae4-54cf-4e02-9637-cc49652b553f
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planned Procurement Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79315000 - Social research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
7 Mar 20223 years ago
Submission Deadline
Not specified
Future Notice Date
29 Apr 2022Expired
Award Date
Not specified
Contract Period
1 Dec 2022 - 30 Nov 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JQ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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