Award

ServiceNow enhanced support

NATIONAL AUDIT OFFICE

This public procurement record has 2 releases in its history.

AwardUpdate

01 Apr 2024 at 11:23

Award

11 Apr 2023 at 13:57

Summary of the contracting process

The National Audit Office has completed a tender process for ServiceNow enhanced support. The contract was awarded to the supplier, FLYFORM LTD, through Crown Commercial Services G Cloud 13. The contract, worth £108,000 GBP, involves computer equipment and supplies and will run from April 1, 2023, to March 31, 2025. The buying organisation is located in London, England, with a procurement stage of 'award'. The contract provides opportunities for businesses in the services industry.

This procurement presents opportunities for established businesses in the computer equipment and supplies industry to compete for providing enhanced support services. The National Audit Office, as the buying organisation, has awarded a substantial contract with a 24-month duration to FLYFORM LTD. Businesses looking to grow through government contracts in the United Kingdom should consider similar frameworks such as the G Cloud 13. The selective procurement method used opens avenues for suppliers to offer specialized services in this sector.

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Notice Title

ServiceNow enhanced support

Notice Description

National Audit Office (NAO) awarded a contract to the supplier through Crown Commercial Services G Cloud 13. The selected Supplier FlyForm Ltd will be delivering enhanced support of ServiceNow with contract duration of 12 months with optional 12 months extension. As of March 2024, the 12 months extension has been utilised and will run from Monday 1st April 2024 until Monday 31st March 2025.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ea8f737c-3238-490b-af47-0d6c41497509
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cfa8327d-7433-4d62-86b0-75fe75791141
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages


CPV Codes

30200000 - Computer equipment and supplies

Notice Value(s)

Tender Value
£108,000 £100K-£500K
Lots Value
Not specified
Awards Value
£108,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Apr 20241 years ago
Submission Deadline
10 Mar 2023Expired
Future Notice Date
Not specified
Award Date
20 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NATIONAL AUDIT OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

FLYFORM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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