Award

BTA1302 - CRM

BRITISH TOURIST AUTHORITY

This public procurement record has 1 release in its history.

Award

02 Feb 2021 at 10:35

Summary of the contracting process

The British Tourist Authority is seeking services for the provision of an organisation-wide Customer Relationship Management (CRM) software, designated as the tender BTA1302 - CRM. The procurement process falls within the IT services industry, specifically focusing on consulting, software development, and support services. The procurement method utilised is an open procedure, with the tender period concluding on 9th December 2020. The awarded contract, valued at £500,000, commenced on 10th December 2020 and is set to conclude on 8th December 2022. The contract was officially awarded on 9th December 2020, and the notice was published on 2nd February 2021.

This procurement presents significant opportunities for businesses specialising in IT services, particularly those that offer CRM solutions and related support. Companies that can demonstrate expertise in consulting, software development, and reliable customer support would be well-suited to compete in future tenders related to this framework. With the British Tourist Authority as the contracting authority, firms that can meet the specifications and deliver innovative solutions may expand their portfolio and client base in the public sector through such initiatives.

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How relevant is this notice?

Notice Title

BTA1302 - CRM

Notice Description

For the provision of a organisation wide Customer Relationship Management software.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-eba44f86-ad05-453e-a7e0-074dd55d2c26
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/14fb03d3-7f6a-4648-9f8a-1502c730af02
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Feb 20215 years ago
Submission Deadline
9 Dec 2020Expired
Future Notice Date
Not specified
Award Date
9 Dec 20205 years ago
Contract Period
10 Dec 2020 - 8 Dec 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRITISH TOURIST AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SZ
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London

Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BRIGHTWIRE TECHNOLOGY SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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