Notice Information
Notice Title
Voice of Customer Videos
Notice Description
FSCS are looking to appoint a supplier who will assist us in embedding the new and improved customer experience, by bringing the Voice of the Customer deeper into the culture at FSCS as well as into the communications with our customers. The appointed supplier is expected to hold customer qualitative research sessions and subsequently create compelling videos that will engage both our People and our customers by bringing to life the customer journeys.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-ebd28d81-d466-4a34-9ffd-a3c121f08745
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/44ccbb28-a925-48bd-8d3d-ac397f2df23a
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79310000 - Market research services
Notice Value(s)
- Tender Value
- £1
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 Jan 20179 years ago
- Submission Deadline
- 15 Feb 2017Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 20 Mar 2017 - 19 Mar 2020 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FSCS
- Contact Name
- Michelle Magnusen
- Contact Email
- michelle.magnusen@fscs.org.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- 15 ST BOTOLPH STREET
- Postcode
- EC3A 7QU
- Post Town
- Central London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLI London
-
- Local Authority
- City of London
- Electoral Ward
- Portsoken
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/44ccbb28-a925-48bd-8d3d-ac397f2df23a
30th January 2017 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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