Award

TfL 93986 Health and Safety Line (Santia)

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Award

04 Feb 2019 at 12:16

Award Notice
Summary of the contracting process

The public procurement process involves Transport for London, which has initiated a tender titled "TfL 93986 Health and Safety Line (Santia)". This contract, classified under customer services, aims to provide a call centre service for capturing and notifying health, safety, and environmental incident reports related to Rail and Underground operations. The procurement method used was an open procedure, which concluded on 1st April 2018. The contract period spans from 2nd April 2018 to 30th September 2020, with a total contract value of £255,773.

This tender presents significant opportunities for businesses in the customer services sector, particularly those specialising in health and safety incident management and call centre operations. Small and medium-sized enterprises (SMEs) could greatly benefit from this contract, as it encourages competition among service providers capable of delivering responsive and effective customer service solutions within the transport sector. Firms with experience in handling environmental incidents or working with public transport authorities would be well-suited to compete for similar contracts in the future.

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Notice Information

Notice Title

TfL 93986 Health and Safety Line (Santia)

Notice Description

To provide a call centre service for the capture and notification of health, safety and environmental incident reports for Rail and Underground.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ec49dad5-fa54-4c55-8595-f05b51fd29ef
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/737a06c1-5954-4e33-bc54-70c69b2c8006
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
£255,773 £100K-£500K
Lots Value
Not specified
Awards Value
£255,773 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20197 years ago
Submission Deadline
1 Apr 2018Expired
Future Notice Date
Not specified
Award Date
31 Mar 20187 years ago
Contract Period
1 Apr 2018 - 30 Sep 2020 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0BD
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ALCUMUS HSE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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