Award

Virtual Private Network (VPN) Software

ATTAIN HEALTH MANAGEMENT SERVICES LTD

This public procurement record has 1 release in its history.

Award

17 Jun 2025 at 13:19

Summary of the contracting process

The NHS Mid and South Essex Integrated Care Board has successfully awarded a contract for Virtual Private Network (VPN) Software under the crown commercial service’s G-Cloud 14 framework, with Healthroam Limited selected as the preferred supplier. The procurement falls within the IT services category (CPV: 72000000) and is designated for the East of England region. The procurement process was carried out through a selective and compliant call-off from a framework agreement, marking the award stage of this contract. The contract commenced on 1st April 2025 and is set to run until 30th March 2028, with the possibility of a 24-month extension, bringing the total aggregate value to £103,680, inclusive of VAT.

This tender creates substantial opportunities for businesses specialising in remote network solutions, particularly those that can offer innovative IT services for healthcare environments. Companies classified as Small and Medium-sized Enterprises (SMEs) or Voluntary, Community and Social Enterprises (VCSEs) are especially encouraged to compete for such contracts under frameworks like this, due to the sector’s increasing need for agile and adaptable IT solutions that facilitate operational resilience and cross-site collaboration. Firms equipped to deliver secure, user-friendly VPN solutions could leverage this chance to establish or enhance their reputation in the public sector, providing cutting-edge services to NHS organizations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Virtual Private Network (VPN) Software

Notice Description

The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a Call-Off Contract for provision of a Virtual Private Network (VPN) Software in accordance with the Public Contracts Regulations 2015 (which are the regulations under which the Framework Agreement was established prior to Procurement Act 2023 coming into force (24th Feb 2025)), using via a compliant Call-Off under the Crown Commercial Services (CCS) G-Cloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud Software. As a result of the evaluation undertaken in accordance with the Framework Guidance and Rules, Healthroam Limited - was selected as Preferred Bidder for their Healthroam Remote provision. This is a cloud-based, always-on remote access VPN service designed for the NHS. It enables secure, encrypted connectivity to HSCN and other NHS systems using passwordless single sign-on-including integration with NHSMail-for clinicians and staff working off-site. It eliminates the delays and administration associated with traditional VPNs, allowing fast setup and self-enrolment on any device (Windows, macOS, and optionally iOS/Android) with minimal IT support. Healthroam Remote is primarily used to: - Provide reliable remote or roaming access for GPs, locums, and mobile NHS teams, - Support cross-site collaboration and integrated care by enabling users to access systems seamlessly across different trusts and care settings, - Enhance operational resilience, reducing administrative overheads and removing barriers caused by credential/token delays The contract commences 01st April 2025 and expires 30th March 2028 with an option to extend for a further 24 months until 30th March 2030. The aggregate contract value awarded is PS103,680 including VAT (PS20,736 per annum). The Procurement Act guidance (Guidance: transitional and saving arrangements (HTML) - GOV.UK) states that any contracts awarded through a framework agreement under the previous legislation will continue to be managed in accordance with that legislation. As such, this call-off contract awarded under RM1557.14 - G Cloud 14 Framework that was established on 29/10/2024 under the PCR 15 will continue to require publication of the relevant notices for that framework under the PCR 15 until the call-off contract is terminated (for whatever reason), even if the framework itself has ended. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least PS30,000 inclusive of VAT in accordance with the PCR 15.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ec529c16-7073-4987-a6fc-274335fc2148
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9732ad85-dd2e-497d-8a9e-7503e6b1cf64
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£103,680 £100K-£500K
Lots Value
Not specified
Awards Value
£103,680 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jun 20258 months ago
Submission Deadline
19 Mar 2025Expired
Future Notice Date
Not specified
Award Date
31 Mar 202510 months ago
Contract Period
31 Mar 2025 - 30 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ATTAIN HEALTH MANAGEMENT SERVICES LTD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BASILDON, ESSEX
Postcode
SS14 3HG
Post Town
Southend-on-Sea
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
Not specified

Local Authority
Basildon
Electoral Ward
Fryerns
Westminster Constituency
Basildon and Billericay

Supplier Information

Number of Suppliers
1
Supplier Name

HEALTHROAM LIMITED - HEALTHROAM REMOTE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ec529c16-7073-4987-a6fc-274335fc2148-2025-06-17T14:19:17+01:00",
    "date": "2025-06-17T14:19:17+01:00",
    "ocid": "ocds-b5fd17-ec529c16-7073-4987-a6fc-274335fc2148",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_495387/1488170",
        "title": "Virtual Private Network (VPN) Software",
        "description": "The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a Call-Off Contract for provision of a Virtual Private Network (VPN) Software in accordance with the Public Contracts Regulations 2015 (which are the regulations under which the Framework Agreement was established prior to Procurement Act 2023 coming into force (24th Feb 2025)), using via a compliant Call-Off under the Crown Commercial Services (CCS) G-Cloud 14 Framework Agreement (RM1557.14), Lot 2: Cloud Software. As a result of the evaluation undertaken in accordance with the Framework Guidance and Rules, Healthroam Limited - was selected as Preferred Bidder for their Healthroam Remote provision. This is a cloud-based, always-on remote access VPN service designed for the NHS. It enables secure, encrypted connectivity to HSCN and other NHS systems using passwordless single sign-on-including integration with NHSMail-for clinicians and staff working off-site. It eliminates the delays and administration associated with traditional VPNs, allowing fast setup and self-enrolment on any device (Windows, macOS, and optionally iOS/Android) with minimal IT support. Healthroam Remote is primarily used to: - Provide reliable remote or roaming access for GPs, locums, and mobile NHS teams, - Support cross-site collaboration and integrated care by enabling users to access systems seamlessly across different trusts and care settings, - Enhance operational resilience, reducing administrative overheads and removing barriers caused by credential/token delays The contract commences 01st April 2025 and expires 30th March 2028 with an option to extend for a further 24 months until 30th March 2030. The aggregate contract value awarded is PS103,680 including VAT (PS20,736 per annum). The Procurement Act guidance (Guidance: transitional and saving arrangements (HTML) - GOV.UK) states that any contracts awarded through a framework agreement under the previous legislation will continue to be managed in accordance with that legislation. As such, this call-off contract awarded under RM1557.14 - G Cloud 14 Framework that was established on 29/10/2024 under the PCR 15 will continue to require publication of the relevant notices for that framework under the PCR 15 until the call-off contract is terminated (for whatever reason), even if the framework itself has ended. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least PS30,000 inclusive of VAT in accordance with the PCR 15.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 103680,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-03-19T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-04-01T00:00:00+01:00",
            "endDate": "2028-03-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "goods"
    },
    "parties": [
        {
            "id": "GB-CFS-319705",
            "name": "ATTAIN HEALTH MANAGEMENT SERVICES LTD",
            "identifier": {
                "legalName": "ATTAIN HEALTH MANAGEMENT SERVICES LTD"
            },
            "address": {
                "streetAddress": "Unit 10 Phoenix House Christopher Martin Road",
                "locality": "Basildon, Essex",
                "postalCode": "SS14 3HG",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "NHS Mid and South Essex Integrated Care Board",
                "email": "esther.pettigrew@attain.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-13847590",
            "name": "Healthroam Limited - Healthroam Remote",
            "identifier": {
                "legalName": "Healthroam Limited - Healthroam Remote",
                "scheme": "GB-COH",
                "id": "13847590"
            },
            "address": {
                "streetAddress": "81 Rivington Street, London, England, EC2A 3AY"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-319705",
        "name": "ATTAIN HEALTH MANAGEMENT SERVICES LTD"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ec529c16-7073-4987-a6fc-274335fc2148-1",
            "status": "active",
            "date": "2025-04-01T00:00:00+01:00",
            "datePublished": "2025-06-17T14:19:17+01:00",
            "value": {
                "amount": 103680,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-13847590",
                    "name": "Healthroam Limited - Healthroam Remote"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-01T00:00:00+01:00",
                "endDate": "2028-03-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/9732ad85-dd2e-497d-8a9e-7503e6b1cf64",
                    "datePublished": "2025-06-17T14:19:17+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}