Award

Service Improvement and Development

NOTTINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Award

07 Aug 2019 at 12:26

Award Notice
Summary of the contracting process

Nottingham City Council has completed a procurement process for a project titled "Service Improvement and Development," which involves the provision of mystery shopping services to gather independent customer feedback. The procurement was classified under business analysis consultancy services (CPV code: 72221000) and utilised a direct procurement method through a single tender action below the threshold. The contract, valued at £46,000, commenced on 1st August 2019 and will run until 1st August 2025. The service is located in the East Midlands region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in customer service and consultancy, especially for small and medium-sized enterprises (SMEs). Companies that can deliver insightful analysis and feedback mechanisms designed to improve customer perception will be well-suited to compete in future tenders of a similar nature. Engaging with public sector contracts like this one can help businesses gain valuable experience and build a portfolio that enhances their credibility in the market.

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Notice Information

Notice Title

Service Improvement and Development

Notice Description

Mystery Shopping service offering independent feedback and learning as to how business is perceived by customers.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ec553b3d-906c-420c-80b7-f891fe986744
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f0fda9de-4031-44fd-9ca3-9cecf548fdcf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72221000 - Business analysis consultancy services

Notice Value(s)

Tender Value
£46,000 Under £100K
Lots Value
Not specified
Awards Value
£46,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Aug 20196 years ago
Submission Deadline
31 Jul 2019Expired
Future Notice Date
Not specified
Award Date
30 Jul 20196 years ago
Contract Period
31 Jul 2019 - 1 Aug 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG2 3NG
Post Town
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLF East Midlands (England)
Local Authority
Nottingham
Electoral Ward
Castle
Westminster Constituency
Nottingham East

Supplier Information

Number of Suppliers
1
Supplier Name

PRO INSIGHT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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