Award

Managed service for Microsoft support

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

09 Jun 2025 at 11:42

Summary of the contracting process

The procurement process for the "Managed service for Microsoft support" has been completed by UK Research and Innovation (UKRI), with UK Shared Business Services Limited acting as the procurement authority. This tender falls under the industry category of IT services, specifically consulting, software development, internet, and support. The contract was awarded to Phoenix Software Limited on 23rd May 2025, following a selective procurement method via a call-off from the NHS DWS framework, reference SBS/19/AB/WAB/9411. The services are to be delivered in England, with specific delivery addresses in Swindon, postal code SN2 2FL. The contract, valued at £124,641, is set to commence on 26th May 2025 and will conclude on 25th May 2028.

This tender presents significant business opportunities in the IT services sector, particularly for businesses offering managed support services for Microsoft products. Large enterprises like Phoenix Software Limited, which have experience with framework agreements and provide comprehensive IT solutions, are well-suited to compete in such procurements. The contract period spanning three years offers sustained business growth potential for companies specialised in consulting and software development. Moreover, the selective procurement method implies that businesses with robust expertise and previous collaboration with public agencies have a competitive advantage.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Managed service for Microsoft support

Notice Description

***This is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the provision of managed service for Microsoft support. This Call Off contract has been concluded via the NHS DWS with reference number SBS/19/AB/WAB/9411.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/56850277-9048-41e3-ab96-9a188179604e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£124,641 £100K-£500K
Lots Value
Not specified
Awards Value
£124,641 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jun 20258 months ago
Submission Deadline
21 May 2025Expired
Future Notice Date
Not specified
Award Date
22 May 20259 months ago
Contract Period
25 May 2025 - 25 May 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified

Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b-2025-06-09T12:42:04+01:00",
    "date": "2025-06-09T12:42:04+01:00",
    "ocid": "ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "DDaT25144",
        "title": "Managed service for Microsoft support",
        "description": "***This is an award notice, not a call for competition*** UK Research and Innovation (UKRI) had a requirement for the provision of managed service for Microsoft support. This Call Off contract has been concluded via the NHS DWS with reference number SBS/19/AB/WAB/9411.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "SN2 2FL"
                    }
                ]
            }
        ],
        "value": {
            "amount": 124641,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-05-22T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-05-26T00:00:00+01:00",
            "endDate": "2028-05-25T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
            "name": "UK SHARED BUSINESS SERVICES LIMITED",
            "identifier": {
                "legalName": "UK SHARED BUSINESS SERVICES LIMITED",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/dXGP288m"
            },
            "address": {
                "streetAddress": "Polaris House",
                "locality": "SWINDON",
                "postalCode": "SN21FF",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "DDaTProcurement",
                "email": "DDaTProcurement@uksbs.co.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02548628",
            "name": "Phoenix Software Limited",
            "identifier": {
                "legalName": "Phoenix Software Limited",
                "scheme": "GB-COH",
                "id": "02548628"
            },
            "address": {
                "streetAddress": "Blenheim House York Road Pocklington York YO42 1NS"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/dXGP288m",
        "name": "UK SHARED BUSINESS SERVICES LIMITED"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ed05ddcc-8478-4fe7-a692-7cf60957338b-1",
            "status": "active",
            "date": "2025-05-23T00:00:00+01:00",
            "datePublished": "2025-06-09T12:42:04+01:00",
            "value": {
                "amount": 124641,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02548628",
                    "name": "Phoenix Software Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-05-26T00:00:00+01:00",
                "endDate": "2028-05-25T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/56850277-9048-41e3-ab96-9a188179604e",
                    "datePublished": "2025-06-09T12:42:04+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractNotice",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/6eb9d2ee-23b4-490a-96ae-12da88d6ea77",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}