Award

Automated Benefits Alerts Processing Service 2022-24

FOLKESTONE AND HYTHE DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

06 Mar 2023 at 14:28

Award Notice
Summary of the contracting process

Folkestone and Hythe District Council has awarded a contract for the provision of a managed service solution to process Universal Credit Decision Service alerts. The contract, titled "Automated Benefits Alerts Processing Service 2022-24," falls under the industry category of office automation services. The procurement method used was a direct award via G-Cloud 12 Framework. The contract value is £60,000, with a contract period running from October 1, 2022, to September 30, 2024, and the tender period ended on September 23, 2022. The location for service delivery is in the South East region of the United Kingdom.

This contract award presents an opportunity for businesses specialising in office automation services to engage with Folkestone and Hythe District Council. Companies interested in providing managed service solutions for processing alerts related to benefits and pensions would find this tender suitable. The procurement stage has concluded, and the contract has been successfully awarded, providing a chance for the selected supplier, Delta 4 Services, to deliver the required solutions over the specified contract period. Businesses looking to expand their service offerings in the South East region can leverage this contract to support their growth objectives.

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Notice Information

Notice Title

Automated Benefits Alerts Processing Service 2022-24

Notice Description

The provision of managed service solutions to process Universal Credit Decision Service (UCDS) alerts, Verify Earnings and Pensions (VEP) alerts, and Disabled Band Reduction Scheme alerts. For each solution the robotics works as an officer would, logging in, completing screens and calculating claims, adding notebooks, etc. to the NEC system F&HDC uses for processing revs & bens claims and accounts. It reads the screens and PDF documents and adds the required data to the system as agreed in system set up. Direct award via G-Cloud 12 Framework (Crown Commercial Services framework RM1557.12)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ed9ec11e-d272-4e37-9f8a-6cd17a38cfdd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/12632471-1f98-4d6c-ad12-5b5cf661c696
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72513000 - Office automation services

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£60,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Mar 20232 years ago
Submission Deadline
23 Sep 2022Expired
Future Notice Date
Not specified
Award Date
26 Sep 20223 years ago
Contract Period
30 Sep 2022 - 30 Sep 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FOLKESTONE AND HYTHE DISTRICT COUNCIL
Contact Name
Mhairi Richards
Contact Email
mhairi.richards@folkestone-hythe.gov.uk
Contact Phone
+44 1303853401

Buyer Location

Locality
FOLKESTONE
Postcode
CT20 2QY
Post Town
Canterbury
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ44 East Kent
Delivery Location
TLJ South East (England)
Local Authority
Folkestone and Hythe
Electoral Ward
Folkestone Central
Westminster Constituency
Folkestone and Hythe

Supplier Information

Number of Suppliers
1
Supplier Name

DELTA 4 SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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