Award

ID2665864 Collaborative Framework for the Provision of Interpreting and Translation Services

THE NORTHERN IRELAND CIVIL SERVICE

This public procurement record has 1 release in its history.

Award

04 Feb 2022 at 15:52

Summary of the contracting process

The Northern Ireland Civil Service is currently managing a collaborative framework for interpreting and translation services, valued at an estimated £10,000,000. The procurement process is now in the award stage, having been initiated with a tender published on 6 August 2021, and the contract period spans from 1 February 2022 to 31 January 2026. The framework is structured using an open procurement method, and while it includes various lots, not all received bids, notably for Braille and other accessible formats.

This framework represents a significant opportunity for businesses specialising in translation and interpretation services, particularly smaller businesses and voluntary and community sector enterprises, given its designation for SMEs. Companies with capabilities in telephone interpreting, face-to-face services, sign language, and translation are well-positioned to compete for contracts associated with this framework. The potential for ongoing work and growth exists, although there is no guarantee of minimum demand.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

ID2665864 Collaborative Framework for the Provision of Interpreting and Translation Services

Notice Description

A contract notice was published, however unable to link it within this award notice. The contract notice details are as follows: Publication reference: 2021/S 000-019099 Publication date:6 August 2021 Corrigendum notice: Publication reference: 2021/S 000-028247 Publication date: 11 November 2021 The estimated framework value of PS10,000,000 was a broad estimate only and includes additional quantum for unforeseen demand and to future proof for additional potential users. The estimate is not deemed to be a condition of contract nor a guarantee of minimum demand or uptake. No bids were received for Lot 5.1 Braille, Lot 5.2 Audio, Lot 5.3 Large Print, Lot 5.4 Easy Read, Lot 5.5 DAISY. A separate contract award notice will be published in relation to Lot 1 Face to Face and Video Interpreting Services as applicable. All bodies listed in Annex B of the specification document may avail of the Framework Agreement for their requirements. There is no guarantee or commitments to the usage, volume, or value of services required under the Framework Agreement or indeed that any subsequent call offs will be made by the agencies under Annex B. NI Public Bodies are not obliged to use the framework. The Framework Agreement is being let by Construction and Procurement Delivery (CPD) on behalf of Department for. Communities (DfC) and wider Northern Ireland Public sector. A list of potential organisations is included within Annex B of the tender documents. The successful contractor's performance on the contract will be regularly monitored in line with PGN 01/12. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of twelve months from the date of issue of the certificate.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5bd83354-63df-4c76-9432-756b9e705b51
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£5,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Feb 20224 years ago
Submission Deadline
6 Sep 2021Expired
Future Notice Date
Not specified
Award Date
21 Dec 20214 years ago
Contract Period
1 Feb 2022 - 31 Jan 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE NORTHERN IRELAND CIVIL SERVICE
Contact Name
Department for Communities DfC
Contact Email
justice.cpd@finance-ni.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT2 7EG
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Supplier Information

Number of Suppliers
6
Supplier Names

FLEX LANGUAGE SERVICES

GLOBAL CONNECTIONS (SCOTLAND

LANGUAGE LINE

RNID

SIGN LANGUAGE INTERACTIONS

THEBIGWORD INTERPRETING SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001-2022-02-04T15:52:57Z",
    "date": "2022-02-04T15:52:57Z",
    "ocid": "ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "ID2665864",
        "title": "ID2665864 Collaborative Framework for the Provision of Interpreting and Translation Services",
        "description": "A contract notice was published, however unable to link it within this award notice. The contract notice details are as follows: Publication reference: 2021/S 000-019099 Publication date:6 August 2021 Corrigendum notice: Publication reference: 2021/S 000-028247 Publication date: 11 November 2021 The estimated framework value of PS10,000,000 was a broad estimate only and includes additional quantum for unforeseen demand and to future proof for additional potential users. The estimate is not deemed to be a condition of contract nor a guarantee of minimum demand or uptake. No bids were received for Lot 5.1 Braille, Lot 5.2 Audio, Lot 5.3 Large Print, Lot 5.4 Easy Read, Lot 5.5 DAISY. A separate contract award notice will be published in relation to Lot 1 Face to Face and Video Interpreting Services as applicable. All bodies listed in Annex B of the specification document may avail of the Framework Agreement for their requirements. There is no guarantee or commitments to the usage, volume, or value of services required under the Framework Agreement or indeed that any subsequent call offs will be made by the agencies under Annex B. NI Public Bodies are not obliged to use the framework. The Framework Agreement is being let by Construction and Procurement Delivery (CPD) on behalf of Department for. Communities (DfC) and wider Northern Ireland Public sector. A list of potential organisations is included within Annex B of the tender documents. The successful contractor's performance on the contract will be regularly monitored in line with PGN 01/12. Contractors not delivering on contract requirements is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Certificate of Unsatisfactory Performance and the contract may be terminated. The issue of a Certificate of Unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of twelve months from the date of issue of the certificate.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79530000",
            "description": "Translation services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79540000",
                "description": "Interpretation services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "Northern Ireland",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 10000000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2021-09-06T15:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-02-01T00:00:00Z",
            "endDate": "2026-01-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/DKTF2tFA",
            "name": "THE NORTHERN IRELAND CIVIL SERVICE",
            "identifier": {
                "legalName": "THE NORTHERN IRELAND CIVIL SERVICE",
                "scheme": "GB-SRS",
                "id": "supplierregistration.cabinetoffice.gov.uk/DKTF2tFA"
            },
            "address": {
                "streetAddress": "Causeway Exchange, 1-7 Bedford Street",
                "locality": "BELFAST",
                "postalCode": "BT2 7EG",
                "countryName": "Northern Ireland"
            },
            "contactPoint": {
                "name": "Department for Communities DfC",
                "email": "Justice.CPD@finance-ni.gov.uk"
            },
            "details": {
                "url": "https://www.communities-ni.gov.uk/"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-196989",
            "name": "THEBIGWORD INTERPRETING SERVICES LTD",
            "identifier": {
                "legalName": "THEBIGWORD INTERPRETING SERVICES LTD"
            },
            "address": {
                "streetAddress": "Link-Up House Wortley Ring Road, LEEDS, LS12 6AB"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-196990",
            "name": "LANGUAGE LINE LTD",
            "identifier": {
                "legalName": "LANGUAGE LINE LTD"
            },
            "address": {
                "streetAddress": "25th Floor, 40 Bank Street, LONDON, E14 5NR"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-196991",
            "name": "Sign Language Interactions Limited",
            "identifier": {
                "legalName": "Sign Language Interactions Limited"
            },
            "address": {
                "streetAddress": "112 Cornwall Street South, GLASGOW, G41 1AA"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-196992",
            "name": "RNID",
            "identifier": {
                "legalName": "RNID"
            },
            "address": {
                "streetAddress": "Brightfield Business Hub, Bakewell Road, Orton Southgate, Peterborough, pe2 6xy"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-196993",
            "name": "GLOBAL CONNECTIONS (SCOTLAND) LTD.",
            "identifier": {
                "legalName": "GLOBAL CONNECTIONS (SCOTLAND) LTD."
            },
            "address": {
                "streetAddress": "180 Hope Street, GLASGOW, G2 2UE"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-196994",
            "name": "FLEX LANGUAGE SERVICES LTD",
            "identifier": {
                "legalName": "FLEX LANGUAGE SERVICES LTD"
            },
            "address": {
                "streetAddress": "Twin Spires Centre, Belfast, BT13 2JF"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-supplierregistration.cabinetoffice.gov.uk/DKTF2tFA",
        "name": "THE NORTHERN IRELAND CIVIL SERVICE"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001-1",
            "status": "active",
            "date": "2021-12-21T00:00:00Z",
            "datePublished": "2022-02-04T15:52:57Z",
            "value": {
                "amount": 2700000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-196989",
                    "name": "THEBIGWORD INTERPRETING SERVICES LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "description": "Awarded and placed on: Lot 2 Telephone Interpreting Services - Rank 1; and Lot 4 Translation and Transcription Services - Rank 1. The estimated value of the lot rank is - Lot2 PS1,500,000 and Lot4 PS1,200,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement.",
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5bd83354-63df-4c76-9432-756b9e705b51",
                    "datePublished": "2022-02-04T15:52:57Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001-2",
            "status": "active",
            "date": "2021-12-21T00:00:00Z",
            "datePublished": "2022-02-04T15:52:57Z",
            "value": {
                "amount": 500000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-196990",
                    "name": "LANGUAGE LINE LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "description": "Awarded and placed on: Lot 2 Telephone Interpreting Services - Rank 2 The estimated value is PS500,000, however there is no guarantee or commitment as to the level of business associated with this Framework Agreement.",
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5bd83354-63df-4c76-9432-756b9e705b51",
                    "datePublished": "2022-02-04T15:52:57Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001-3",
            "status": "active",
            "date": "2021-12-21T00:00:00Z",
            "datePublished": "2022-02-04T15:52:57Z",
            "value": {
                "amount": 2000000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-196991",
                    "name": "Sign Language Interactions Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "description": "Awarded and placed on: Lot 3.1 Sign Language (BSL, ISL & VRI) Lot 3.2 Lip Speakers The estimated value of the two lots is PS2,000,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement",
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5bd83354-63df-4c76-9432-756b9e705b51",
                    "datePublished": "2022-02-04T15:52:57Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001-4",
            "status": "active",
            "date": "2021-12-21T00:00:00Z",
            "datePublished": "2022-02-04T15:52:57Z",
            "value": {
                "amount": 2000000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-196992",
                    "name": "RNID"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "description": "Awarded and placed on: Lot 3.3Electronic and manual note takers; and Lot 3.4 Makaton. The estimated value of the two lots is PS2,000,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement.",
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5bd83354-63df-4c76-9432-756b9e705b51",
                    "datePublished": "2022-02-04T15:52:57Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001-5",
            "status": "active",
            "date": "2021-12-21T00:00:00Z",
            "datePublished": "2022-02-04T15:52:57Z",
            "value": {
                "amount": 500000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-196993",
                    "name": "GLOBAL CONNECTIONS (SCOTLAND) LTD."
                }
            ],
            "contractPeriod": {
                "startDate": "2022-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "description": "Awarded and placed on Lot 4 Translation and Transcription Services - Rank 2. The estimated value of the lot rank is PS500,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement",
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5bd83354-63df-4c76-9432-756b9e705b51",
                    "datePublished": "2022-02-04T15:52:57Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-ee1c854d-589f-4e9d-8b02-1921adfcb001-6",
            "status": "active",
            "date": "2021-12-21T00:00:00Z",
            "datePublished": "2022-02-04T15:52:57Z",
            "value": {
                "amount": 300000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-196994",
                    "name": "FLEX LANGUAGE SERVICES LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-02-01T00:00:00Z",
                "endDate": "2026-01-31T23:59:59Z"
            },
            "description": "Awarded and placed on Lot 4 Translation and Transcription Services - Rank 3. The estimated value of the lot rank is PS300,000 however there is no guarantee or commitment as to the level of business associated with this Framework Agreement",
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5bd83354-63df-4c76-9432-756b9e705b51",
                    "datePublished": "2022-02-04T15:52:57Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}