Tender

Core Claims Services

FINANCIAL SERVICES COMPENSATION SCHEME

This public procurement record has 1 release in its history.

Tender

31 Aug 2023 at 16:35

Summary of the contracting process

The Financial Services Compensation Scheme is seeking a service provider for the "Core Claims Services" tender. This procurement opportunity falls under the financial and insurance services category. The tender is in the stage of a negotiated procedure and has a contract period from June 10, 2024, to June 8, 2029. The closing date for tender submissions is October 2, 2023.

This tender presents a significant opportunity for service providers capable of handling deposit claims processing, advice claims processing, customer contact overflow, and support services. Businesses in the financial and insurance services industry would be well-suited to compete for this lucrative contract, with a total value of £50,000,000 in GBP. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate in this selective procurement process.

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Notice Title

Core Claims Services

Notice Description

FSCS would like to procure a Service Provider capable of providing claims handling services to ensure that FSCS has sufficient competent resource to fulfil its statutory obligations. The scope of the services are: * Deposit Claims Processing * Advice Claims Processing * Overflow Customer Contact *Support Services

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ee3a3dd9-9747-492c-9223-801e63a01400
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1dc60a79-c361-48e2-9a42-9608235293fc
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£50,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
31 Aug 20232 years ago
Submission Deadline
2 Oct 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 Jun 2024 - 8 Jun 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
FINANCIAL SERVICES COMPENSATION SCHEME
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC3A 7QU
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
City of London
Electoral Ward
Portsoken
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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