Award

NHSTT Enquiries, Feedback and Complaints Digital Helper Development

DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)

This public procurement record has 2 releases in its history.

Award

13 Apr 2023 at 12:43

Award Notice
Award

26 May 2021 at 12:40

Award Notice
Summary of the contracting process

The Department of Health and Social Care (T&T) recently completed a selective procurement process for the NHSTT Enquiries, Feedback and Complaints Digital Helper Development project. The contract, worth £756,000 in GBP, was awarded to James Harvard. The procurement stage began on 18th March 2021 and ran until 17th September 2021. The buying organisation, Department of Health and Social Care (T&T), located in London, issued the tender and specified a contract period between these dates for the successful completion of the project.

This awarded contract presents an opportunity for businesses in the services industry, particularly those proficient in database and operating software packages, to engage with the Department of Health and Social Care (T&T) for digital enhancement projects. The procurement method, "Call-off from a framework agreement," signals potential future collaborations through similar procurement channels. Businesses with experience in building digital capabilities for healthcare organisations may find this tender suitable for contributing to the NHSTT Enquiries, Feedback, and Complaints function's digital services without further support.

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Notice Information

Notice Title

NHSTT Enquiries, Feedback and Complaints Digital Helper Development

Notice Description

Design, build and hand over to the NHSTT Enquiries, Feedback and Complaints function an enhancement on the digital capabilities, allowing the function to run the digital services without further support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ee84903c-f912-4afa-8d6e-9fdcecd5083d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4ad4d415-d6cd-4f5e-9b5a-9fa81ec3d1db
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48600000 - Database and operating software package

Notice Value(s)

Tender Value
£756,000 £500K-£1M
Lots Value
Not specified
Awards Value
£756,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20232 years ago
Submission Deadline
18 Feb 2021Expired
Future Notice Date
Not specified
Award Date
23 Mar 20214 years ago
Contract Period
18 Mar 2021 - 17 Sep 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE (T&T)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0EU
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

JAMES HARVARD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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