Tender

20/08 - International student support and counselling service

UNIVERSITY OF PORTSMOUTH E-TENDERING

This public procurement record has 1 release in its history.

Tender

24 Sep 2020 at 11:27

Tender Notice
Summary of the contracting process

The University of Portsmouth is currently seeking suppliers for an international student support and counselling service, with the tender titled "20/08 - International student support and counselling service". This procurement process is classified under guidance and counselling services and is taking place in Portsmouth, United Kingdom. The tender is at the planning stage, with a deadline for expressions of interest set for 6 October 2020. The anticipated contract length is three years, beginning on 18 October 2020 and concluding on 18 October 2023. The procurement method employed is a selective, restricted procedure due to its value exceeding the threshold.

This tender presents an excellent opportunity for businesses specialising in mental health services, counselling, and multilingual communication to expand their operations. Providers that can deliver 24/7 support in various languages, especially those experienced in working with international students and understanding diverse cultural backgrounds, will be particularly well-suited to participate. The focus on increasing accessibility and capacity in student wellbeing services indicates a strong demand for innovative solutions in the higher education sector, making this a lucrative opportunity for potential bidders.

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Notice Information

Notice Title

20/08 - International student support and counselling service

Notice Description

The University of Portsmouth wishes to ascertain the marketplace and is seeking a suitable supplier to provide a fully fluent, multilingual student support service which will supplement our embedded wellbeing and mental health provision, offering 24/7 safeguarding support and in particular ensuring that international students can access support and counselling in their home language. Crucially, the service will also provide legally compliant support and counselling for whatever country the student is in at the time of contact. The service must have capability to provide immediate 24/7 telephone safeguarding support and ideally text chat from trained mental health professionals, using key world languages in addition to English such as Mandarin, Cantonese, Spanish and French and possibly additional key languages. It should be able to arrange for students blocks of ongoing professional counselling sessions in any world language within a few days of initial contact. Students should be able to request matching for language, cultural background or other relevant experience (eg LGBTQ+). These factors can be crucial in circumstances where students are distressed or in poor mental health, making a significant difference to the helpfulness and perceived accessibility of support. The University is looking for a partner who can help us to provide: Professional 24/7 safeguarding provision for all students (include distance learners and those in countries other than the UK) Substantial increase in counselling provision for all students, ensuring sufficient capacity to meet rising demand on the University Student Wellbeing Service Significantly increased accessibility of wellbeing/mental health support for international and other students with minority experience, supporting their inclusion and success. Collaborative working to extend our embedded mental health provision, linking directly with confidential Student Wellbeing Service systems to ensure appropriate data-sharing and a joined up approach to student support and safeguarding. Anticipated initial contract length is for 3 years. Following receipt of expressions of interest the University will confirm its intentions and if applicable release full procurement documentation. Please note, this notice does not bind the University to undertake any further procurement activity. All procurement activity will be undertaken in accordance with PCR 2015. To Express an Interest in this project please register on the University of Portsmouth In-Tend webpage and express an interest in this project. Please find the weblink for our webpage below: https://in-tendhost.co.uk/port/ Additional information: This is currently a call for competition only. Please express your interest via the University's tendering portal - https://in-tendhost.co.uk/port/ Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ef245ad3-eebc-4497-b924-2a597b47226e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/17498e93-75dd-4a45-a5d3-0c4fd2029c0b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85312300 - Guidance and counselling services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20205 years ago
Submission Deadline
6 Oct 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
18 Oct 2020 - 18 Oct 2023 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF PORTSMOUTH E-TENDERING
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HAMPSHIRE
Postcode
PO1 2PR
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ31 Portsmouth
Delivery Location
TLJ South East (England)
Local Authority
Portsmouth
Electoral Ward
Charles Dickens
Westminster Constituency
Portsmouth South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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