Award

WP3652 - Unified Support Agreement

WALSALL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

15 Mar 2021 at 12:49

Award Notice
Summary of the contracting process

Walsall Metropolitan Borough Council is seeking to provide a unified support agreement for Microsoft cloud platforms, with a total contract value of £132,501.50. The procurement process, classified under Information Technology Services (CPV 72222300), is currently at the Award stage, and the procurement method employed is selective via a call-off from a framework agreement. The contract period is set to commence on 1st March 2021 and conclude on 1st March 2022. The council aims to enhance its access to Microsoft support services, which will respond to critical issues within 30 minutes, among other advisory services that will better utilise its investment in Microsoft technology.

This tender presents significant opportunities for growth, particularly for Small and Medium-sized Enterprises (SMEs) specialising in IT consultancy and support services. Businesses capable of offering comprehensive support solutions alongside risk assessments and advisory services would be well-suited to compete for similar contracts. The goal of this agreement is to ensure a modern approach to technology support, necessitating innovative contributors who can provide strategic insights and hands-on services tailored to Microsoft products.

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Notice Information

Notice Title

WP3652 - Unified Support Agreement

Notice Description

Walsall Council is seeking a single comprehensive modern support solution covering Microsoft cloud platforms. The support agreement shall: * give the Council direct access to Microsoft Support Services which will respond to critical issues within 30 minutes * provide for a Strategic Technical Advisor who will help us to get the most value from our existing and future investment in Microsoft technology * give as needed advisory services * provide on-demand risk assessment tools and education workshops * provide x4 embedded services/proof of concept/pilots during the 12 month agreement

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-efe08eab-b352-4197-a904-d73402074af1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/65428bb4-8dec-473f-a637-3363383c8298
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£132,501 £100K-£500K
Lots Value
Not specified
Awards Value
£132,501 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Mar 20214 years ago
Submission Deadline
25 Feb 2021Expired
Future Notice Date
Not specified
Award Date
25 Feb 20215 years ago
Contract Period
1 Mar 2021 - 1 Mar 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WALSALL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WALSALL
Postcode
WS1 1TP
Post Town
Walsall
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG38 Walsall
Delivery Location
TLG West Midlands (England)
Local Authority
Walsall
Electoral Ward
St Matthew's
Westminster Constituency
Walsall and Bloxwich

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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