Award

Apprenticeships - Customer Service Level 2 - ST0071 & Level 3 ST002

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

20 May 2021 at 14:27

Summary of the contracting process

The public procurement process involves the Department for Work and Pensions seeking a supplier for the provision of Apprenticeships in Customer Service Levels 2 and 3. The tender, completed on 25 March 2021, had a contract value of £2,000,000 and is classified under the Customer Services and Staff Development Services industry categories. The contract period commenced on 1 April 2021 and will conclude on 1 August 2022. The procurement process used was a selective method, specifically a call-off from a dynamic purchasing system, with the buying organisation based in Leeds, England.

This tender presents a significant opportunity for businesses in the education and training sector, particularly those specialising in apprenticeship delivery and customer service training. Companies with experience in staff development services will find this particularly relevant, allowing them to expand their reach and enhance their offerings in alignment with government contracts. Engaging with this opportunity could lead to further growth in providing tailored training solutions to larger organisations within the public sector.

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Notice Title

Apprenticeships - Customer Service Level 2 - ST0071 & Level 3 ST002

Notice Description

Delivery of Apprenticeships - Customer Service Level 2 - ST0071 & Level 3 ST002 to DWP staff.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f0254feb-7e30-4569-be1c-9a2c08138f61
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e3b6d197-6b54-4e94-86d5-b92099bdecf3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342300 - Customer services

79633000 - Staff development services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 May 20214 years ago
Submission Deadline
25 Mar 2021Expired
Future Notice Date
Not specified
Award Date
31 Mar 20214 years ago
Contract Period
31 Mar 2021 - 1 Aug 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEEDS
Postcode
LS2 7UA
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

BABINGTON BUSINESS COLLEGE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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