Award

Complementary communication systems

BOROUGH COUNCIL OF KINGS LYNN AND WEST NORFOLK

This public procurement record has 1 release in its history.

Award

02 Apr 2025 at 08:09

Summary of the contracting process

The Borough Council of Kings Lynn and West Norfolk has completed the procurement for "Complementary communication systems," which falls under the industry category of communication software packages. This contract, valued at £74,292.5, involves the provision of tools such as 'Soft Phones' and online 'Chat bots'. The procurement process was selective and executed via a call-off from a framework agreement. The contract was awarded on 24th March 2025, and the contract period runs from 1st April 2025 to 31st March 2028. The project will be located in the East of England.

This tender represents a significant opportunity for businesses specialising in communication systems and software development to expand their market reach. SMEs are particularly well-suited for this project, given its scale and potential for long-term partnership with a local authority. Companies that deliver innovative and efficient communication solutions would find this contract beneficial for portfolio growth and establishing a presence in public sector contracts.

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Notice Title

Complementary communication systems

Notice Description

Complementary communication system such as 'Soft Phones', online 'Chat bots' etc.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f02992cc-1bfb-499e-ac39-b7c7f5f39c2e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a76dfa57-81ec-437a-8cf7-c7781d194431
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48510000 - Communication software package

Notice Value(s)

Tender Value
£74,292 Under £100K
Lots Value
Not specified
Awards Value
£74,292 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Apr 202510 months ago
Submission Deadline
24 Mar 2025Expired
Future Notice Date
Not specified
Award Date
24 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BOROUGH COUNCIL OF KINGS LYNN AND WEST NORFOLK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KING'S LYNN
Postcode
PE30 1EX
Post Town
Peterborough
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH52 North and West Norfolk
Delivery Location
Not specified

Local Authority
King's Lynn and West Norfolk
Electoral Ward
St. Margaret's with St. Nicholas
Westminster Constituency
North West Norfolk

Supplier Information

Number of Suppliers
1
Supplier Name

4SIGHT COMMUNICATIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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