Tender

GB-Duxford: Customer Journey Consultancy

IMPERIAL WAR MUSEUM

This public procurement record has 1 release in its history.

Tender

03 Apr 2019 at 14:09

Tender Notice
Summary of the contracting process

The Imperial War Museum is currently conducting a tender for a project titled "Customer Journey Consultancy", aimed at optimising visitor and commercial forecasts to ensure a return on investment. This procurement falls within the research consultancy services industry category and is located in the East of England, United Kingdom. The tender is in the active stage with an open procurement method, set to conclude on 3rd May 2019. The total value of this contract is estimated at £25,000 with a minimum value of £10,000. The contract period is anticipated to commence on 3rd June 2019 and end on 25th October 2019.

This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary community and social enterprises (VCSEs) to participate in a project that directly influences the strategic operations of a prominent cultural institution. Companies specialising in consultancy services, particularly those with a focus on customer journey analysis and visitor engagement strategies, would be ideally positioned to compete in this procurement process. Engaging in this tender could lead to enhanced visibility and growth for businesses looking to establish a foothold within the public sector.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

GB-Duxford: Customer Journey Consultancy

Notice Description

The aim of this project is to give IWM the detailed information needed to ensure the transformation of IWMD is based on realistic visitor and commerical forecasts, and offers an acceptable return on investment. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f189f20f-fd08-445a-8e50-c83f345f9fdc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3f34315b-fc8e-4b43-b3f5-f5e33cb9de8d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20196 years ago
Submission Deadline
3 May 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
2 Jun 2019 - 25 Oct 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
IMPERIAL WAR MUSEUM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 6HZ
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f189f20f-fd08-445a-8e50-c83f345f9fdc-2019-04-03T15:09:01+01:00",
    "date": "2019-04-03T15:09:01+01:00",
    "ocid": "ocds-b5fd17-f189f20f-fd08-445a-8e50-c83f345f9fdc",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP388239514",
        "title": "GB-Duxford: Customer Journey Consultancy",
        "description": "The aim of this project is to give IWM the detailed information needed to ensure the transformation of IWMD is based on realistic visitor and commerical forecasts, and offers an acceptable return on investment. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.",
        "datePublished": "2019-04-03T15:09:01+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "73210000",
            "description": "Research consultancy services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 10000,
            "currency": "GBP"
        },
        "value": {
            "amount": 25000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2019-05-03T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-06-03T00:00:00+01:00",
            "endDate": "2019-10-25T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/3f34315b-fc8e-4b43-b3f5-f5e33cb9de8d",
                "datePublished": "2019-04-03T15:09:01+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-GB-Duxford:-Customer-Journey-Consultancy/HB82H65A7P"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-88915",
            "name": "Imperial War Museum",
            "identifier": {
                "legalName": "Imperial War Museum"
            },
            "address": {
                "streetAddress": "Lambeth Road",
                "locality": "London",
                "postalCode": "SE1 6HZ",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Simon Bourne",
                "email": "sbourne@iwm.org.uk",
                "telephone": "+442074165257"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-88915",
        "name": "Imperial War Museum"
    }
}