Award

BEIS Consumer Advice and Information Call Centre

BUSINESS ENERGY AND INDUSTRIAL STRATEGY

This public procurement record has 2 releases in its history.

AwardUpdate

10 Jan 2023 at 11:28

Award Notice
Award

10 Jan 2023 at 11:24

Award Notice
Summary of the contracting process

The Business Energy and Industrial Strategy is seeking services for the BEIS Consumer Advice and Information Call Centre project to provide tailored energy advice to consumers in England. The procurement stage is complete, with a contract value of £728,000 in GBP. The tender method used was selective through a competitive procedure with negotiation, and the contract period runs from 12th December 2022 to 11th December 2024. The buying organisation is based in London, England.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) in the postal and telecommunications services industry to compete. Businesses offering energy advice services and digital inclusion solutions are well-suited to participate in this tender. The project aims to improve consumer energy performance and digital inclusion, catering to a wide range of regions across England, making it attractive for businesses looking to expand their service offerings in these areas.

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Notice Information

Notice Title

BEIS Consumer Advice and Information Call Centre

Notice Description

The Consumer Advice and Information (CAI) phone line service will help provide consumers in England with tailored and impartial information about how to improve the energy performance of their homes. This will include people across the digital inclusion spectrum, especially those with low digital inclusion or need more detailed advice. The Consumer Advice and Information Call Centre service will provide a bespoke and impartial energy advice line as well as take consumers through the digital journey as it appears on the newly launched GOV.UK website.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f197ba05-7086-4873-8194-8a8f58a16388
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/46c45372-7cff-49ef-9cea-172a45514bab
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services

CPV Codes

64000000 - Postal and telecommunications services

Notice Value(s)

Tender Value
£728,000 £500K-£1M
Lots Value
Not specified
Awards Value
£728,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jan 20233 years ago
Submission Deadline
9 Sep 2022Expired
Future Notice Date
Not specified
Award Date
17 Oct 20223 years ago
Contract Period
12 Dec 2022 - 11 Dec 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BUSINESS ENERGY AND INDUSTRIAL STRATEGY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0ET
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

GO-CENTRIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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