Award

Customer Contact Management (CCM) Solution

ONE HOUSING GROUP LIMITED

This public procurement record has 1 release in its history.

Award

24 Oct 2018 at 09:37

Award Notice
Summary of the contracting process

The public procurement process for a Customer Contact Management (CCM) Solution was conducted by ONE HOUSING GROUP LIMITED, located in London, United Kingdom. This contract, valued at £400,000, is classified under IT services and was awarded following a competitive procedure with negotiation. The contract period commenced on 17th September 2018 and extends until 16th September 2021. The process has reached the award stage, with the contract award date set for 23rd July 2018, and the contract has been published on 24th October 2018.

This tender represents a significant opportunity for businesses in the IT services sector, particularly those specialising in consulting, software development, and support services. Companies with experience in delivering customer contact management solutions would be particularly well-placed to compete for similar projects. Given that this is a large-scale project, it may also require collaboration with other firms or suppliers to meet the comprehensive service requirements outlined by the contracting authority.

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Notice Information

Notice Title

Customer Contact Management (CCM) Solution

Notice Description

Provision of Customer Contact Management (CCM) solution and related support for a period of three (3) years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f1b03126-fa30-4e0d-93bd-b6b3fe803705
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2f7ae419-d48f-4088-a3f5-6461001540b0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation (above threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
Not specified
Awards Value
£400,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Oct 20187 years ago
Submission Deadline
12 Jun 2018Expired
Future Notice Date
Not specified
Award Date
22 Jul 20187 years ago
Contract Period
16 Sep 2018 - 16 Sep 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ONE HOUSING GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
NW1 8EH
Post Town
North West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI London
Local Authority
Camden
Electoral Ward
Camden Town
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

IDE GROUP CONNECT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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